Support » Fixing WordPress » content update issues

  • soulcis

    (@soulcis)


    I have a wordpress installation that is being hosted with webhostgiant. I noticed recently when I make changes to my website and I click ‘update’ it doesn’t update content. today I downloaded a file contact.php and i made some modifications to it but when i uploaded the changes weren’t there. is it an issue with wordpress or the hosting company? thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • vtxyzzy

    (@vtxyzzy)

    Be sure that you have cleared all caches, both from plugins in your site and your local pc.

    soulcis

    (@soulcis)

    thanks for the feedback. I know how to clear cache on my browser but how to do it from plugins?

    vtxyzzy

    (@vtxyzzy)

    Are you using any cache-related plugins, like WP Super Cache, or W3 Total Cache? If not, you should not have any cache from plugins.

    soulcis

    (@soulcis)

    no, I’m not using any of those. I have never experienced anything like this. that’s why I’m wondering ‘could be an issue with the web hosting company?’

    vtxyzzy

    (@vtxyzzy)

    I’m sorry, but I overlooked part of your original post.

    You said you downloaded contact.php, changed it, then uploaded. If you download again, are the changes gone? If so, it is not a cache issue at all.

    In that case, you should check with tech support at your hosting service.

    soulcis

    (@soulcis)

    what I mean is I downloaded contact.php file made some changes, reupload but I’m still getting the old version. that’s the scary part. it’s not updating! I’ve had issues like that for a while. I make changes to content, update, preview, old content. one client just told me there was no phone number on my site. I remember putting it there, then it was gone. how reliable is that?

    vtxyzzy

    (@vtxyzzy)

    So, the changes are still there if you download it again, but the site display does not change?

    I am out of ideas on that one.

Viewing 7 replies - 1 through 7 (of 7 total)
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