Content scrollable but not clickable

  • Resolved 1nelson

    (@1nelson)


    4 years, 6 months ago

    Hi ,

    I request your help on one of my HTML popup, here is my problem :

    It’s an HTML POP-UP with a Contact 7 form and a background image. No trouble to edit it but in the UX, when it appears it’s impossible to click somewhere else till de popup is open.

    Then the only 2 ways to click somewhere else are :
    – closing the popup
    – fill the forme and send it

    Am I missing something ?

    1 optional question : My popup is located in center right, but is there a way to define a XXXpx margin form de right border of the screen ?

    Thanks a lot for your Help & Keep doing your great work guys

    Nelson

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter 1nelson

    (@1nelson)

    4 years, 6 months ago

    * When I mention “somewhere else” I mean on the page.
    The page stay scrollable but we can’t click.

    Sygnoos Support

    (@sygnoossupport)

    4 years, 6 months ago

    Dear @1nelson,

    If you want to be able to access the page while the popup is open on the page, you should use our “Disable popup overlay” option which is available in our Advanced closing popup extension: Advanced Closing

    And, you can add a padding for your popup in the “Custom JS or CSS” section of your popup, in the CSS field: 

    /*popup content wrapper*/
.sgpb-content-popupId {
padding-right: 80px !important;

}

    Like this: https://prnt.sc/pny4r8

    You can play with the pixels to achieve the desired position, changing the 80px to whatever you wish.

    Thread Starter 1nelson

    (@1nelson)

    4 years, 5 months ago

    Hi Sygnoss Support,

    Thanks for your help.

    Sygnoos Support

    (@sygnoossupport)

    4 years, 5 months ago

    Dear @1nelson,

    Happy to help you! 😉

    Would you mind taking a few seconds to share your positive review for us?
    It will help us to grow and the users to be more confident before choosing our service.

    Here’s the link, please:
    https://wordpress.org/support/plugin/popup-builder/reviews/

    Thank you in advance)

Viewing 4 replies - 1 through 4 (of 4 total)
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