Support » Theme: Customizr » Content removed/changed after updating to 3.1.20

  • Resolved le formateur



    I just made an update (from 3.1.19 to 3.1.20) and now I have some issues.
    On page I have a list (instead of to have the original presentation of a …com/courses page with featured images) of topics, lessons and pages
    On my index forum page ( (bbpress), I have exactly the same content. I don’t understand.
    I try to deactivate bbpress to see change but I have the same thing on
    I verify my permalink and I have “postname”

    Thank you for your help.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Update

    When I change my theme (Twenty Fourteen or Twenty Thirteen for instance) everything works well. So the issue is customizr.

    Thank you for your help.


    I have reinstalled the 3.1.19 version and all works fine.

    I will waiting for a 3.1.21 version because it seems that the 3.1.20 version causes some issue for me !

    to be continued…

    Could you be clearer what the problem is? Are you using custom posts for your courses? Do you have a child theme? If so, does the problem happen with the parent theme?

    If you could explain the situation a bit better, we might be able to see what the problem is.

    I will try.

    With the 3.1.19 version :

    at ==> it’s an automatic page created by the Learndash lms plugin. On this page I have all my courses whith featured images with a very well presentation.

    at ==> it’s my forum index page (bbpress)

    With the 3.1.20 version :

    at ==> I have a list of courses, topics, and pages

    at ==> I have the same thing above (eg. I have a list of courses, topics, and pages)

    Yes I’m using custom posts for my courses.
    I have a child theme.
    Yes the problem happen with the parent theme.

    Thank you for your help.

    Hi @le-formateur,
    I am worried about this problem, can you please contact me with this form and send me an access to you wp admin? I will need to investigate this issue.
    Thanks and I look forward to reading from you.



    Ok Thanks for your message. I found the cause of the issue. It’s due do a newly added filter on the pre_get_posts hook.
    To disable this, paste the following line in your functions.php :

    add_filter('tc_include_cpt_in_archives' , '__return_false' );

    This will be fixed in the next release of the theme.
    Thanks for your help.

    I put it in functions.php (in the customizr-child folder) but it still not works.


    I changed the theme and go back to customizr and it seems works well.

    Thanks for your help and waiting for the next release/version.

    OK thanks for the update.
    Next release on the way.
    Set as resolved.

    I have the same problem as above, but for me the solution doesn’t work, unfortunately.

    I updated to version 3.1.20 too, have a childtheme too, and only see a list too.

    Looks like it does not see (the css of) the childtheme, because the parenttheme works fine (but then i don’t see the additional changes i made).

    I already put the above sentence
    add_filter(‘tc_include_cpt_in_archives’ , ‘__return_false’ );
    in my functions.php.

    Warm regards,

    Hi Janneke78,

    Did you try to change you theme and go back to customizr child ?

    (for me it works after to do this)

    Janneke, please open a new thread and describe your own problem. Thanks.

    Update: the host changed the siteurl in wp_options from in and now the layout is back again (but my spanish site is kind of gone!); but layoutproblem solved for now.

    I had a dutch site in the root and a spanish site in a subdirectory, because a multisite via (M)qtranslate (with little flags in de header) didn’t work with theme customizr in my case, whatever i tried.

    I’ll probably try again now via (M)qtranslate, maybe in the new version it works.

    Beste regards!

Viewing 14 replies - 1 through 14 (of 14 total)
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