I created a site for a customer, and it works perfectly on my computer, on my phone, on my personal computer at home, yet when my customer tries to do basic tasks it doesnt work.
She cant upload images as it cuts off saying “image was partially uploaded”, when she updates content, it just deletes some of it instead. She also said on firefox it runs really slowly.
She says her internet connection is fine and that other sites work perfectly. I also talked her through it while on the phone as she did it, so I know she’s not doing anything incorrectly.
She also asked someone else in her office to do the same and the same problem occured.
Does anyone have any advice? Do they have a bad broadband connection?
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