Title: Content Encoding Error Last modified: August 21, 2016 --- # Content Encoding Error * [JanLho](https://wordpress.org/support/users/janlho/) * (@janlho) * [12 years, 5 months ago](https://wordpress.org/support/topic/content-encoding-error-12/) * Hi, * when trying to add an image to an image set (either existing or new), following error occurs: * “Content Encoding Error * The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression. * Please contact the website owners to inform them of this problem.” * A couple of days ago I did not get this error message? * Additional info: * Generated On: Wed, 11 Dec 2013 21:03:09 GMT Background Manager Version: 1.2.5.2 Memory: Memory Usage: 29.04 Mbytes peak, 28.87 Mbytes current Memory Limits: WordPress: 40 Mbytes – PHP: 256 Mbytes Upload Limits: WordPress: 8 Mbytes – PHP: 10 Mbytes filesize (8 Mbytes POST size) WordPress: WordPress Version: 3.7.1 Active WordPress Plugins: ‘Akismet’ by Automattic, version 2.5.9; ‘Background Manager’ by Mike Green (Myatu), version 1.2.5.2; ‘NextGEN Gallery by Photocrati’ by Photocrati Media, version 2.0.40; ‘Ultimate Coming Soon Page’ by SeedProd, version 1.10.0 Active WordPress Theme: Headway Base Locale: en_US (Not Loaded) Debug Mode: No Object Cache: WordPress Default Home URL: [http://www.mixtapes.be](http://www.mixtapes.be) Site URL: [http://www.mixtapes.be](http://www.mixtapes.be) PHP: PHP Version: 5.4.17 Available PHP Extensions: apache2handler, bcmath, calendar, Core, ctype, curl, date, dom, ereg, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib Server/Client Environment: Browser: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 Server Software: Apache/2 Server OS: Linux server2.whitelabel-reseller.nl 2.6.32-358.el6.x86_64 #1 SMP Fri Feb 22 00:31:26 UTC 2013 x86_64 Server Load: 0.14, 0.17, 0.17 Database Version: 5.5.31 pf4wp: pf4wp Version: 1.1.4 pf4wp APC Enabled: No Remote JS Console Enabled: No Template Cache Directory: Writeable Template Engine Version: Twig 1.13.2 * [http://wordpress.org/plugins/background-manager/](http://wordpress.org/plugins/background-manager/) Viewing 1 replies (of 1 total) * Anonymous User 4048828 * (@anonymized-4048828) * [12 years, 4 months ago](https://wordpress.org/support/topic/content-encoding-error-12/#post-4403092) * Hello, * This looks like it may be a configuration issue with the webserver itself – are you able to add a image through the WordPress Media Library itself? If so, you can then use the “Attach” feature within the Media Library to attach it to a background Image Set. Viewing 1 replies (of 1 total) The topic ‘Content Encoding Error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/background-manager_7c828e.svg) * [Background Manager](https://wordpress.org/plugins/background-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/background-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/background-manager/) * [Active Topics](https://wordpress.org/support/plugin/background-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/background-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/background-manager/reviews/) ## Tags * [content](https://wordpress.org/support/topic-tag/content/) * [encoding](https://wordpress.org/support/topic-tag/encoding/) * 1 reply * 2 participants * Last reply from: Anonymous User 4048828 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/content-encoding-error-12/#post-4403092) * Status: not resolved