Content controle role does not work

  • Resolved jordyvanovereem

    (@jordyvanovereem)


    1 year, 7 months ago

    Hi there,

    I use multiple content_control elements on a page so it shows specific content for each use role. I noticed that it works for logged out users, but not for Administrator or a standard Customer.

    I use WooCommerce and extra user roles for showing specific content to each user.

    The following elements does not work for those customers:

    [content_control roles=”customer”]unique content[/content_control]

    This is for a customer that has an account, but does not has a subscription yet. This customer is not seeing the content he needs to see.

    At the following element it works for each role, but not for the administrator.

    [content_control roles=”agent_role,expat,relocator,administrator”]other unique content[/content_control]

Viewing 1 replies (of 1 total)
  • Bel

    (@belimperial)

    1 year, 7 months ago

    Hi @jordyvanovereem

    Thank you for getting in touch, and we’re sorry Content Control is not working properly on your site.

    Could you add logged_out=”0″ on your shortcodes? It basically tells the only logged in roles can see the content.

    [content_control roles="customer" logged_out="0"]unique content[/content_control]

[content_control roles="agent_role,expat,relocator,administrator" logged_out="0"]other unique content[/content_control]

    If the issue persists, we would like to take a closer look. You can use the Temporary Login Without Password plugin (https://wordpress.org/plugins/temporary-login-without-password/) to give us admin access.

    Kindly send us the login link shown here on our support website for security.

    https://code-atlantic.com/contact/

    Thank you, and we look forward to hearing from you soon.

Viewing 1 replies (of 1 total)
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