Hi @vansite,
In order to clarify, is this for customizing your code or for fixing an issues when submitting a ticket. If it’s the second one, could you please describe the user experience issue?
Thanks.
The ticket can be submitted correct. It is just that the “upload” and the “submit” have different margings and paddings that the rest of the form.
And that happens because the div (<div class=”wpas-submission-form-inside-after-subject CONTAINER”) has a container that I cannot find in the templates. I was planning to edit them through your guide (creating a folder inside my theme and copy the correct template), but I cannot find where this .container is applied.
Thanks
Hi @vansite,
I will leave a comment to the developers regarding your question and let you know once they have checked.
Thanks for your patience.
Hi, is there any news on this?
Hi, this was a very simple question that was supposed to be answered fast. But it has been a month and I had no answer. Is there any problem or is this post just being ignored?
Thanks
Hi @vansite,
I apologize for the late reply. Here is the comments from the dev:
This is use hook action which name is “wpas_submission_form_inside_before_submit”. It is called in awesome-support/themes/default/submission.php line 104. (do_action( ‘wpas_submission_form_inside_before_submit’ )
If you issue with marging and paddings, you can custom template the submission.php file and style css for it.
Hi,
I already knew that. As I said the problem is way simpler.
The div that calls the submission has a .container attached.
<div class=”wpas-submission-form-inside-after-subject container”>
I just want to remove that container and I do not find the way to do it with hooks (I’m not a PHP expert). but I’m pretty sure that the dev team will take 10 seconds to find the code to delete that.
Sorry if I wasn’t clear enough the first time.