Support » Plugin: Testimonial Rotator » Container height much greater than height of testimonials

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Hal Gatewood

    (@halgatewood)

    We had to switch from using a specific filter that was causing a lot of problems for people. It may have had the opposite effect for you though.

    It appears that your testimonials have several spaces at the top of each testimonial followed by a table with image quotes and text. Is there a reason for all the spaces?

    Hal

    I am having a very similar issue on a client using this as a widget.

    The background box is way too large/long…

    Please see at http://dharlenemariefahl.com/
    – Right Column
    – Last Widget

    Notice how the white box goes on & on.

    Also the ‘Title’ text for the Widget is not functioning, you can input it, but it does not display.

    Hello Hal

    Thanks for the quick response.

    To answer your question, the top line of each testimonial is this:

    <table class=”no-border-links”>

    There are no additional blank lines above this line or below the </table> in the actual testimonial posts as shown in the back end WordPress admin screen where I enter them.

    What do you sugggest?

    Thanks

    Hello Hal

    Still having this issue. Any ideas? Is it something that we can get paid support for?

    Cheers

    Hello Hal

    I noticed this which may help:

    In the WP admin screen I went to “Edit” to see the source code of the plugin files.

    What I noticed was that “testimonial-rotator/testimonial-rotator.php” was described as “active” but that “testimonial-rotator/testimonial-rotator-style.css” is marked as “inactive”. Since the latter css has the crucial “height: auto;” setting, perhaps the problem is that this css file is not getting activated.

    Please respond with your thoughts.

    Best wishes

    Stephen

    Just to update this thread with the solution:

    I contacted Hal by email and he very graciously took a look. What he figured out was that the line breaks in the “text” view of my testimonial posts were being converted into
    and stuck at the top of the container.

    To solve the issue, he had me make the “text” of the testimonial one continuous line of content and code by removing all the line breaks. When I did that container reverted to its correct height as there were no excess
    s being created.

    Thank you very much, Hal. This is a great plugin!

    IntExp, I am glad your situation was resolved, however I seem to have a very similar situation where the ‘white’ background that holds the gray quote box widget has ~3px as a boarder at the top and at the bottom, could be ~18px to over ~70px or more in height under the actual grey quote box.

    see http://www.dharlenemariefahl.com/

    I love the plugin, the client loves the plugin, we have gotten great feedback from it, but it seems like 80+% ask about that extra space.

    I would appreciate a further look.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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