Support » Plugin: Constant Contact for WordPress » Contacts sent to CC even when checkbox left unchecked

  • Resolved jbalyo

    (@jbalyo)


    I just added this short code into our Constant Contact Form (API #s removed):

    [ctct ctct-666 label:Sign+Up type:single ‘Web Signups::#XXXXXX’]

    It shows up as a checkbox in the form. To make sure it was working as expected, I started by submitting a form without checking the box and then logged into Constant Contact to make sure nothing had changed. Unfortunately, I found that the contact had been submitted and was showing up in the ‘Web Signups’ list even though the opt-in box had not been checked.

    Is this a bug? Is there any way we can guarantee this does not happen? We can’t sign up individuals who have not opted in – thanks!

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