Contact Form by BestWebSoft
[resolved] [contact_form] shortcode does not work (2 posts)

  1. jlmiser
    Posted 2 years ago #

    Using Mantra 2.0. Trying to add a front page contact form or link to text of second title and footer.

    Contact form by BestWebSoft is installed and activated.Settings have been set.

    My understanding is that typing [contact_form] into text creates the link. It does not work. Also tried [contact-form] and [contact form].

    What am I doing wrong?



  2. bestwebsoft
    Plugin Author

    Posted 2 years ago #

    Hello jlmiser,

    Please check the template, and make sure that the content of your
    pages is displayed through 'the_content()' or 'the_excerpt()' - in
    this case WordPress functionality will work with the shortcodes
    correctly. If there is no such function, the shortcode is displayed as
    a text, and it is not handled by WP.

    Kind regards,
    Support Team

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