Title: Form is corrupted, contact page not loading
Last modified: December 18, 2020

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# Form is corrupted, contact page not loading

 *  Resolved [Valex](https://wordpress.org/support/users/bpa/)
 * (@bpa)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/contact-page-not-loading/)
 * Hello, please help me with the form maker as my contact page (where I have the
   form embedded) is not loading. I’ve got 503 Service Unavailable / 504 Gateway
   Time-out. I had to deactivate the plugin (Form Maker Version 1.13.48) in order
   to open the page!
    Also updating the settings is taking ages and I’ve got a “
   Form is corrupted” warning message.
 * Thank you!
    -  This topic was modified 5 years, 6 months ago by [Valex](https://wordpress.org/support/users/bpa/).
    -  This topic was modified 5 years, 6 months ago by [Valex](https://wordpress.org/support/users/bpa/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [Valex](https://wordpress.org/support/users/bpa/)
 * (@bpa)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/contact-page-not-loading/#post-13808911)
 * So I’ve subscribed and upgraded to Form Maker Pro. Uploaded and activated the
   plugin and this is what I’ve got:
    Error Details ============= An error of type
   E_COMPILE_ERROR was caused in line 86 of the file /var/sites/**********/wp-content/
   plugins/form-maker/form-maker.php. Error message: require_once(): Failed opening
   required ‘/var/sites/**********/wp-content/plugins/form-maker/admin/controllers/
   controller.php’ …
 * I can not activate the plugin and I’ve been waiting for a reply for 4 hours now…
   Can someone please help!
    Thanks!
 *  Plugin Support [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * (@zhannak)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/contact-page-not-loading/#post-13811409)
 * Hi [@bpa](https://wordpress.org/support/users/bpa/),
 * Please, note that in the WordPress.org forum we are replying to the free product
   related question only.
 * As far as you have already raised a ticket for this inquiry our support team 
   will help you there.
 *  Thread Starter [Valex](https://wordpress.org/support/users/bpa/)
 * (@bpa)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/contact-page-not-loading/#post-13813643)
 * Hi Zhanna, I paid £30 for your plugin after posting here as the free version 
   has stopped working after updating it (no other changes made to the website).
   Your paid plugin did not work also with WordPress 5.6. I’ve deleted your plugin
   and requested a refund… although I’m not holding my breath for it.
    Thanks
 *  [Asya Gabrilyan](https://wordpress.org/support/users/asyag/)
 * (@asyag)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/contact-page-not-loading/#post-13825400)
 * Dear [@bpa](https://wordpress.org/support/users/bpa/),
 * We apologize for this situation.
 * I see you have contacted our support representative.
    We emailed you back with
   our response.
 * Sincerely,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Form is corrupted, contact page not loading’ is closed to new replies.

 * ![](https://ps.w.org/form-maker/assets/icon-256x256.png?rev=2068681)
 * [Form Maker by 10Web - Mobile-Friendly Drag & Drop Contact Form Builder](https://wordpress.org/plugins/form-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/form-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/form-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/form-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/form-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/form-maker/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Asya Gabrilyan](https://wordpress.org/support/users/asyag/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/contact-page-not-loading/#post-13825400)
 * Status: resolved