Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Contact Jetpack support

  • Resolved lynnb1234


    Hi, I am trying to contact Jetpack support but keep going around in circles, I have forgotten my log in details and need help to get back into my account. I have Pro Jetpack but cannot find a simple contact form to get in touch, can anyone help?

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  • Plugin Contributor Stef


    Hi @lynnb1234!

    You can contact us via this contact form and mention this thread.

    Please also mention any site URLs (whether on or that you own, as it will help us track down your account and help you with your login issue 🙂

    Thread Starter lynnb1234


    Hi Stef, Thankyou for your reply, unfortunately I tried to contact Jetpack support via the form but ended go around in circles when I logged into and it said please connect your primary site jetpack connection but when I clicked it said 404 error on the page? So i have no way of contacting them.

    Can you suggest another way, I would appreciate a direct email from Jetpack then I could explain my problem.


    Plugin Support bruceallen


    Happiness Engineer

    Hi @lynnb1234

    I’ve reached out to what I think is the correct email address on file for you. Can you check your emails?


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