Contact forms - not receiving emails (3 posts)

  1. Brooke082010
    Posted 2 years ago #


    I am currently using the Zeeminty theme for my website http://www.fancypantscustomcakes.com.au

    I have two contact forms set up
    - contact form 7
    - form manager (used for quote request submission)

    Originally i had the emails set up to send to brooke082010@hotmail.com but need them sent to vanessa@fancypantscustomcakes.com.au

    When i changed it all over the emails were not being received in the new email address. I tried using a SMTP plugin, but that makes all the forms unable to send and submit. Im 90% sure i had all the right details in for the smtp. I have had to deactivate all the contact forms as they are not being received.

    if anyone can help that would be brilliant.


  2. Dave Naylor
    Posted 2 years ago #

    If the SMTP plugin meant that the emails didn't send, it's most probable that your SMTP details weren't right. Did you see error messages?

  3. Brooke082010
    Posted 2 years ago #

    Thanks for the reply.

    Ive managed to get it to send to my personal hotmail account but cannot get it to send to my clients web site based one (vanessa@fancypantscustomcakes.com.au)

    I have turned off all filters for spamming in the email account but still nothing.

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