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Contact Forms and Google Apps mail hosting

  • Hello,

    I have cformsII loaded on my website.

    I have one small problem – when someone enters in information into the contact form I don’t get their email and they dont get the conformation email either.

    I have had this problem with two contact forms and was wondering if anyone new the solution to my problem??

    Thanks

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  • I just found out that I have had this problem for several months!

    I stuff the admin e-mail address field of Cforms 10.2 with 3 e-mail addresses that have 3 different domains all controlled by Google Apps and none of the accounts get it.

    However, my Gmail account does get the admin notification. That’s the only workaround I know of, which is not good.

    I tried setting up an external SMTP using a Google Apps account (smtp.gmail.com, SSL, port 465, SMTP authentication), but when I click the Submit button, the form just hangs.

    mrmist

    @mrmist

    Forum Janitor

    The only thing I can think that this is would be sender domain authentication denying the email from your web host. That would depend on how your domain’s DNS records are set up.

    My DNS records are set up per Google Apps. I’ve checked them carefully and I’m not having problems with the e-mail accounts themselves.

    This thread offers some solutions:
    http://wordpress.org/support/topic/180287

    I just resolved the same issue for myself. It turns out to be a mis-configuration on cPanel when changing the MX entries. Here are the details: http://tianbai.org/blog/2009/08/fail-to-receive-emails-with-google-apps/. Hope it works for you as well.

    Tian Bai | http://tianbai.org

Viewing 5 replies - 1 through 5 (of 5 total)
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