Contact Forms and Google Apps mail hosting (6 posts)

  1. abullock
    Posted 7 years ago #


    I have cformsII loaded on my website.

    I have one small problem - when someone enters in information into the contact form I don't get their email and they dont get the conformation email either.

    I have had this problem with two contact forms and was wondering if anyone new the solution to my problem??


  2. David Y
    Posted 7 years ago #

    I just found out that I have had this problem for several months!

    I stuff the admin e-mail address field of Cforms 10.2 with 3 e-mail addresses that have 3 different domains all controlled by Google Apps and none of the accounts get it.

    However, my Gmail account does get the admin notification. That's the only workaround I know of, which is not good.

    I tried setting up an external SMTP using a Google Apps account (smtp.gmail.com, SSL, port 465, SMTP authentication), but when I click the Submit button, the form just hangs.

  3. mrmist
    Forum Janitor
    Posted 7 years ago #

    The only thing I can think that this is would be sender domain authentication denying the email from your web host. That would depend on how your domain's DNS records are set up.

  4. David Y
    Posted 7 years ago #

    My DNS records are set up per Google Apps. I've checked them carefully and I'm not having problems with the e-mail accounts themselves.

  5. id eric
    Posted 7 years ago #

    This thread offers some solutions:

  6. tianbai
    Posted 7 years ago #

    I just resolved the same issue for myself. It turns out to be a mis-configuration on cPanel when changing the MX entries. Here are the details: http://tianbai.org/blog/2009/08/fail-to-receive-emails-with-google-apps/. Hope it works for you as well.

    Tian Bai | http://tianbai.org

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