Contact Forms 7 Not Working on Mac Desktop

  • Resolved illumadrive

    (@illumadrive)


    5 years, 7 months ago

    Hi all. Need help. My forms work on every browser on a PC as well as any tablet (even Apple). However, the form submission doesn’t work only when using a Mac desktop – it just hangs there. I’ve even tried the Safari browswer on Windows, and it works fine. Anyone else experience this? How do I correct it?! Please help, much thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    5 years, 7 months ago

    Try switching to the default theme (Twenty Seventeen) and deactivating all other plugins.

    Thread Starter illumadrive

    (@illumadrive)

    5 years, 7 months ago

    Question about switching to default theme. Do I risk anything by doing this? Loosing any settings or the way things are set up? Thanks!

    Thread Starter illumadrive

    (@illumadrive)

    5 years, 7 months ago

    Following that… if I deactivate a plugin, and then reactivate it, does it come back just as it was with all its settings I created? Thanks all!

    Neil Murray

    (@buzztone)

    5 years, 7 months ago

    Do I risk anything by doing this?

    No – all your theme settings are saved and will be restored when you re-activate.

    Following that… if I deactivate a plugin, and then reactivate it, does it come back just as it was with all its settings I created?

    Yes – works the same. Info can definitely be lost if you delete a plugin but not if you deactivate then reactivate.

    Thread Starter illumadrive

    (@illumadrive)

    5 years, 7 months ago

    Okay, thanks, Neil, I always wondered about that!
    And just to update, by reading other similar posts of the issue, I resolved my Mac problem by first downloading and installing the Contact Form 7 Controls plugin, and then disabling (unchecking) the AJAX Submissions under the new Customized tab created with the Controls plugin. I did not need to change any templates or diactivate any plugins. I realize this is more a work-around, but it suits our needs.
    Thanks all!

Viewing 5 replies - 1 through 5 (of 5 total)
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