Title: Contact Form Support
Last modified: October 1, 2018

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# Contact Form Support

 *  Resolved [cupcakesandsarcasm](https://wordpress.org/support/users/cupcakesandsarcasm/)
 * (@cupcakesandsarcasm)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/contact-form-support/)
 * Good afternoon,
 * I am wondering where the information is send in the “CONTACT” section of my website.
   I have tried sending a few practice runs but I am not receiving emails, or getting
   alerts. Are you able to assist in where they would appear or if I have improperly
   set up that section. Thank you very much for your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcontact-form-support%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [siniplyrathemes](https://wordpress.org/support/users/siniplyrathemes/)
 * (@siniplyrathemes)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/contact-form-support/#post-10740104)
 * Hello,
 * Thank you for contacting us and for using our theme. We appreciate it.
 * I’ve just sent you another message through that form and I’ve got
 * “Thank you for your message. It has been sent.” message after submitting the 
   form. It should arrive to your e-mail address you’ve put in your _Settings ->
   General_, under **Email Address** box.
 * That form seems to be the usual Contact Form 7 one, though I also see “mailchimp-
   ext-0.4.50” in the page source, related to that form. So could you please provide
   more information about how did you set that form up and check whether you have
   valid e-mail address in that WordPress setting?
 * If you have any additional questions, feel free to ask.
 * Kind regards.
 *  Thread Starter [cupcakesandsarcasm](https://wordpress.org/support/users/cupcakesandsarcasm/)
 * (@cupcakesandsarcasm)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/contact-form-support/#post-10740477)
 * The email address is valid… I went o WP Forms, used the Simple Contact Form and
   used it in it’s simple form, and then loaded it to my site. Should I delete and
   start over? I have deleted the mailchimp plugin.
 *  [jarektheme](https://wordpress.org/support/users/jarektheme/)
 * (@jarektheme)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/contact-form-support/#post-10745685)
 * Hi [@cupcakesandsarcasm](https://wordpress.org/support/users/cupcakesandsarcasm/),
 * I’m not familiar with Simple Contact Form plugin. We’re using Contact Form 7 
   plugin: [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)
   as a contact form in our themes.
 * If you’re having any issue with one of the plugin I would highly recommend to
   contact with plugin author to get help.
 * Best

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Contact Form Support’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/elara/1.7/screenshot.jpg)
 * Elara
 * [Support Threads](https://wordpress.org/support/theme/elara/)
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 * 3 replies
 * 3 participants
 * Last reply from: [jarektheme](https://wordpress.org/support/users/jarektheme/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/contact-form-support/#post-10745685)
 * Status: resolved