Support » Plugin: Jetpack by WordPress.com » Contact Form setting has disappeared in 4.8

  • Resolved jqz

    (@jqz)


    As the title says. The Contact Form setting was on the Writing tab in 4.7.1, but it’s not there in 4.8 and I’ve looked long and hard over all the other tabs and can’t find it anywhere.

    The functionality is still present and works if enabled in 4.7.x before updating, but it seems can’t be enabled in a fresh 4.8 install.

Viewing 7 replies - 1 through 7 (of 7 total)
  • I can’t found the Tiled Gallery option too :/ Even if I’m enabling Photon on all the website πŸ™ I’m going back to 4.7.1.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    The feature should indeed now be automatically activated for you when you first install Jetpack. If that’s not the case, try the following:

    1. Go to the Jetpack menu in your dashboard.
    2. Scroll down to the bottom of the page.
    3. Click on “Debug”
    4. At the bottom of the Debug page that loads, click to access the full module list.
    5. Activate the Contact Form module there.

    I hope this helps.

    Hi!
    The Contact Form of JetPack 4.8 began show HTML tags: https://ibb.co/kmegfa. Before (4.7.1): https://ibb.co/hJG56F. I’m going back to the 4.7.1 version.
    The Debug shows a good result, no errors.
    Oleg.

    • This reply was modified 2 years, 5 months ago by  Oleg Chuvakin.

    The feature should indeed now be automatically activated for you when you first install Jetpack.

    I tested again (uninstall and reinstall) and it still isn’t (it becomes deactivated).

    At the bottom of the Debug page that loads, click to access the full module list.

    I don’t see anything to click to access the full module list. I am using Jetpack in development mode, so the debug page says “It looks like your site cannot communicate properly with Jetpack.” Is it not possible to access the full module list from the Debug page when using Jetpack in development mode? And/or could development mode be the reason the feature isn’t automatically activated?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    @olegchuvakin I replied in the other thread you started here:
    https://wordpress.org/support/topic/4-8-2-the-contact-form-shows-html-tags/

    @jqz Thanks for the report! We’ll add that link to the Debug page in the next Jetpack release. You can follow our progress here:
    https://github.com/Automattic/jetpack/pull/6959

    Until then, you can access the page directly here:
    http://yoursite.com/wp-admin/admin.php?page=jetpack_modules

    And/or could development mode be the reason the feature isn’t automatically activated?

    Yes, exactly!

    Until then, you can access the page directly here:
    http://yoursite.com/wp-admin/admin.php?page=jetpack_modules

    Thanks, that direct link is very useful.

    Thank you, I will wait.

Viewing 7 replies - 1 through 7 (of 7 total)
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