Hi, try the following documentation. Let me know if this helps you.
Kind regards
Hi Brixton4g63t,
I have the same problem. But in my case I just cannot send emails from my
development system using localhost and XAMPP. When uploading my page to my
provider the sending of emails works.
Kind regards
Thomas
@drumthom, can you try the following documentation. Let me know if this helps you.
Thank you
@mbrsolution
Thats what I meant with “I try the troubleshotings from FAQ”. I try exactly that and it still don´t work.
Hi, have you spoken to your host about this issue? Did you also check the server log files to see if anything shows up that might pin point to this issue?
Thank you
Hi mbrsolution,
thanks for your effort. Maybe the contact form is not even responsible for the trouble that many users have with the email. However the email is the central element of this form that has to work.
In the old days without wordpress we simply send emails from HTML with
“action=”mailto:someone@example.com” and had all the code in our hands. Now everything is more hidden to the user and harder to debug. When moving my page to HTTPS I had to
change the port that I used so far for emails. These are all traps that you are not
responsible for but they prevent us from sending emails.
Since I can send online but not from my development system I do not care too much.
But maybe it is an idea to share some more background of the mailing process of your
plugin. I think your documentation is great. But many users have problems with the email setup and I cannot think of anything more clever than background information to overcome these problems and faster debug problems that may be related to the users
setup and provider.
Kind regards
Thomas
Thank you Thomas for pointing this out. I totally agree and understand your point of view. The plugin developer will investigate this issue further.
Kind regards
