Support » Plugin: Contact Form by BestWebSoft » You do not have sufficient permissions to access this page.

  • Resolved kmcminn

    (@kmcminn)


    I’ve just installed Contact Form Plugin Version 3.50 with WordPress 3.6 and I am getting this error when attempting to access the settings for the plugin.

    “You do not have sufficient permissions to access this page.”

    I am logged in as an admin. I am assuming that it’s not yet compatible with WP 3.6 yet? Thanks so much!

    http://wordpress.org/plugins/contact-form-plugin/

Viewing 7 replies - 1 through 7 (of 7 total)
  • objectman

    (@objectman)

    +1

    Teaszer

    (@teaszer)

    Yes me as well. However, the emails do arrive at the specified email address. It seem to me this version of wordpress changed something and the form’s action is not correct anymore:
    /wp-admin/plugins.php?ctf_form_num=&page=si-contact-form/si-contact-form.php

    Other contact forms have the same problem.

    kmcminn

    (@kmcminn)

    Hmm…

    I just updated to the latest version (3.51) and I’m still receiveing this error when attempting to access the plugin settings from the Admin panel.

    “You do not have sufficient permissions to access this page.”

    According to the changelog for this plugin, functionality has been added for WP 3.6.

    tarynoz

    (@tarynoz)

    I’m having this issue too.

    kmcminn

    (@kmcminn)

    I’m starting to wonder if this is simply a plugin issue, as I do not have problems with any of my other plugins.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello,

    1) Please check the rights for folders. Here is a documentation regarding this question:
    http://codex.wordpress.org/Changing_File_Permissions#Shared_Hosting_with_suexec
    Also try to deactivate other plugins and check if the problem stays the same.

    2) Please provide an access to admin area, so that we could find the problem. Here is our support http://support.bestwebsoft.com/
    Did you have some problems when you do the update? Did you update only WordPress or also something else?

    Kind regards,
    Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    We suppose that the problem has been resolved. If you have any questions, please contact us here http://support.bestwebsoft.com/

    Sincerely,
    Support Team

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘You do not have sufficient permissions to access this page.’ is closed to new replies.