Jetpack by WordPress.com
Contact form missing fields (4 posts)

  1. perfecttour
    Posted 2 years ago #

    I wanted to add the form to one of the pages, but only the field "name" appears in the page and the button "send".
    The form is sending correctly.
    I tried to add the fotm to pages and widgets, but the problem is the same.


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 2 years ago #

    Could you try to regenerate the form from scratch, thanks to the form builder? You should get a shortcode similar to this one:

    [contact-form][contact-field label='Name' type='name' required='1'/][contact-field label='Email' type='email' required='1'/][contact-field label='Website' type='url'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

    Let me know if it helps.

  3. perfecttour
    Posted 2 years ago #

    After the regenerating I got this:

    CRASH: PHP segmentation violation in preg_replace_callback() called at [/autoinstalator/wordpress/wp-includes/shortcodes.php:188], in do_shortcode() called at [/autoinstalator/wordpress/wp-content/plugins/jetpack/modules/contact-form/grunion-contact-form.php:589], in Crunion_Contact_Form_Shortcode::parse_content() called at [/autoinstalator/wordpress/wp-content/plugins/jetpack/modules/contact-form/grunion-contact-form.php:576], in Crunion_Contact_Form_Shortcode::__construct() called at [/autoinstalator/wordpress/wp-content/plugins/jetpack/modules/contact-form/grunion-contact-form.php:746], in Grunion_Contact_Form::__construct() called at [/autoinstalator/wordpress/wp-content/plugins/jetpack/modules/contact-form/admin.php:466], in grunion_ajax_shortcode() called at [/autoinstalator/wordpress/wp-includes/plugin.php:429], in call_user_func_array() called at [/autoinstalator/wordpress/wp-includes/plugin.php:429], in do_action() called at [/autoinstalator/wordpress/wp-admin/admin-ajax.php:82]

  4. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 2 years ago #

    Could you try to follow the instructions here to find out if the issue is caused by a specific plugin?

    Let me know what you find out.

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