Sincerely apologize for the inconvenience. I am Amy, customer service reperceive at Ginger Plugins. Is it possible for you to share more information about issue on amy@gingerplugins.com?
Persian or arabic characters in the contact form in the widgets are replaced with “?” question mark in Lead section of the plugin. Here is a screenshot
To reproduce the issue on your end you can copy paste the following text
لورم ایپسوم متن ساختگی با تولید سادگی نامفهوم از صنعت چاپ، و با استفاده از طراحان گرافیک است، چاپگرها و متون بلکه روزنامه و مجله در ستون و سطرآنچنان که لازم است،
We have fixed the issue, is it possible for you share your email address or send us details of your website on amy@gingerplugins.com, so we can check it?