Title: Contact form &#8211; Error
Last modified: August 21, 2016

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# Contact form – Error

 *  Resolved [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/)
 * Hi ive come across a snag with this contact form can anybody help me please
    
   Ive added two forms into two different pages, one works and one doesn’t kind 
   of
 * If you use the form via contact us tab its perfect works like a charm
    but if
   i use the forum ive added into the sponsor add image WD Autos on the sidebar 
   its a error after you submit the whole page is just full of text a full white
   page of text
 * Now this form i use a different email to receive any come back the contact us
   page form uses my default site email and works great
 * If you will take a look at the error and see if you can see what is the cause
   please
    [http://www.bsa-cuesports.com](http://www.bsa-cuesports.com)
 * many thanks
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 15 replies - 1 through 15 (of 18 total)

1 [2](https://wordpress.org/support/topic/contact-form-error-2/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/contact-form-error-2/page/2/?output_format=md)

 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807679)
 * Just to add to the above, the email does send and does go in feedbacks its just
   after submitting the form its a full page error
    here is a part of the error
 * > <html><head>
   >  <title>301 Moved Permanently</title> </head><body> <h1>Moved 
   > Permanently</h1> <p>The document has moved [here](http://www.bsa-cuesports.com/wd-autos-site-sponsor/).
   > </p> <p>Additionally, a 301 Moved Permanently error was encountered while trying
   > to use an ErrorDocument to handle the request.</p> </body></html> HTTP/1.1 
   > 200 OK Date: Mon, 03 Jun 2013 08:42:29 GMT Content-Type: text/html; charset
   > =UTF-8 Content-Length: 38948 Connection: keep-alive Server: Apache/2 X-Powered-
   > By: PHP/5.3.13 X-Pingback: [http://www.bsa-cuesports.com/xmlrpc.php](http://www.bsa-cuesports.com/xmlrpc.php)
   > Expires: Wed, 11 Jan 1984 05:00:00 GMT Cache-Control: no-cache, must-revalidate,
   > max-age=0 Pragma: no-cache Link: <[http://wp.me/P3zdB1-3F&gt](http://wp.me/P3zdB1-3F&gt);;
   > rel=shortlink
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807719)
 * I just tried to use the form, and my Feedback was properly submitted. Shall I
   assume that you have managed to solve the issue by yourself?
 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807734)
 * Hi
    thank you greatly for testing this but im sorry to say im still getting the
   full page error (using google chrome) It does send the email and feedbacks fine
   just after i submit my page goes all code and white i can screenshot it if you
   need it ?
 * thank you
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807740)
 * Just to be sure, are we talking about the contact form on this page?
    [http://bsa-cuesports.com/wd-autos-site-sponsor/](http://bsa-cuesports.com/wd-autos-site-sponsor/)
 * Could you also try to clear your browser cache before to try to submit a new 
   form, and let me know if it helps?
 * Thanks!
 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807742)
 * Ok pal just cleared all my cache n cookies from beginning of time tried it again
   and again got the same problem
 * I tried again this time using IE i never use this but thought i should test it
   and it works perfectly
    So now we know its google chrome problem is there anything
   i can do, can you test it via google chrome please to see if thats just me
 * thank you
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807744)
 * I just tested the form again, using Chrome, and everything seems to be working
   perfectly.
 * Could you try to log out of your WordPress account, and then try to submit a 
   form? The problem might only appear when you’re logged in.
 * If that doesn’t help, could you try deactivate all plugins that may add redirections,
   or change some of your permalink settings, and then try again?
 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807746)
 * Ok tested logged in and not logged in this time both worked, im confused but 
   pleased
    have you any idea why this was please, thank you
 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807751)
 * Sorry to keep double posting but im trying to help solve this although i dont
   think now that there is a major issue
 * A friend tried it for me using IE and he got the white error page but again it
   sent fine so not sure if its a problem or not but thought you should know anyhow
 * thanks
 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807782)
 * Not sure if i should create a new post if so please advise
 * Is it possible and if so how to create a list of emails to contact ? admin,author,
   editor,etc in a drop down selection?
 * thank you
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807790)
 * Do you use any redirection plugins, or did you add custom rules to your site’s.
   htaccess file? If so, could you try removing them, and let me know if it helps?
 * > Is it possible and if so how to create a list of emails to contact ? admin,
   > author,editor,etc in a drop down selection?
 * I’m afraid that’s not possible with Jetpack.
 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807791)
 * Hi, I dont know what redirection plugins are sorry, i have added nothing like
   that don’t even know what that file is so i would have to say no
 * Ok just a question so thank you for the response to that too
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807792)
 * Could you post a list of all active plugins on your site?
 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807795)
 * WP-UserOnline (installed today)
    ToTop Link TinyMCE Advanced (installed today)
   The Events Calendar TablePress Acurax Social Media Widget Black Studio TinyMCE
   Widget Download Manager Custom Style Jetpack by WordPress.com Multicolor Subcribe
   Widget
 * here you go
 *  Thread Starter [bsacue](https://wordpress.org/support/users/bsacue/)
 * (@bsacue)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807796)
 * Download Manager (installed today)
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/#post-3807829)
 * Could you try to deactivate the Events Calendar plugin, and let me know if it
   helps?

Viewing 15 replies - 1 through 15 (of 18 total)

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The topic ‘Contact form – Error’ is closed to new replies.

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 * 18 replies
 * 4 participants
 * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/contact-form-error-2/page/2/#post-3807903)
 * Status: resolved