Contact form emails ‘From’ address

  • Resolved stuart

    (@lone-walker)


    7 years, 1 month ago

    Hi

    I’m using Postman SMTP to send all my emails from WordPress and it works a treat, for all emails other than those from my Jetpack Contact form.

    The email logs for the Contact form shows that the “From” address is always “wordpress@<my site url>” which means that my ISP is rejecting them as they do not authenticate.

    Sample output:

    From:	"Joe xxxxxxx" <wordpress@www.xxxxxxx.uk>
To:	stuart@xxxxxxx.uk
Reply-To:	"Joe xxxxxxx" <joe@example.com>
Date:	2017-03-09 15:14:34
Subject:	xxxxxxx Contact Form
Delivery-URI:	smtps:plain://xxxxxxx:465

    I don’t see anywhere in Jetpack that I can configure this and the help text for the Contact form suggests that Jetpack should use Postman as the sender?!

    Any idea what I can do?
    Thanks
    Stuart

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    7 years, 1 month ago

    Jetpack’s Contact Form does indeed always use the same email address as the sender email address; we opted to use the Reply-To header to set the email where replies will then be sent.

    That default email address is set by WordPress itself, and can be customized thanks to the wp_mail_from filter, as explained here:
    https://codex.wordpress.org/Plugin_API/Filter_Reference/wp_mail_from

    You can paste that snippet in a functionality plugin like this one:
    https://wordpress.org/plugins/code-snippets/

    That said, the Postman plugin may allow you to change that sender email address from the plugin settings directly. I’m not familiar with the plugin, so if you don’t find such an option you could ask the plugin author here:
    https://wordpress.org/support/plugin/postman-smtp

    I hope this helps.

    Thread Starter stuart

    (@lone-walker)

    7 years, 1 month ago

    Jeremy

    Thanks for the quick response – that makes sense now and I see that Postman actually fixes the issue I had, without resorting to filters even.

    Ta
    Stuart

Viewing 2 replies - 1 through 2 (of 2 total)
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