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Contact Form 7
Contact Form doesn't work! - no mails arrive (22 posts)

  1. Deckey
    Member
    Posted 1 year ago #

    Hello everyone.
    I've an urgent problem: The contact form doesn't work!
    If you use the form and send something, it will appear "Mail sent correctly" , but no mails arrive at my address.
    How can I do?
    The mail is the same of the mail in "General Setting", isn't it?

    Thank you,
    Paola

    http://wordpress.org/plugins/contact-form-7/

  2. esmi
    Forum Moderator
    Posted 1 year ago #

  3. onedna
    Member
    Posted 1 year ago #

    Hi @Deckey
    I hope you have got the solution if not,
    you can try some plugins too like http://wordpress.org/extend/plugins/configure-smtp/

    Great Day

  4. Deckey
    Member
    Posted 1 year ago #

    Thank you to both of you.
    Esmi, I'have checked your topic suggestion, but...how can I resolve if the problem is with my mail?

    Also Onedna, thank you...but I'm not able to use SMTP...I think I'm not able to set up!

  5. onedna
    Member
    Posted 1 year ago #

    Hi@Deckey
    Are you using Godaddy Hosting,
    The problem you have asked is appeared mostly on Godaddy.

    Cheers

  6. Deckey
    Member
    Posted 1 year ago #

    Hi onedna,
    No, I'm using 1and1.

    Paola

  7. onedna
    Member
    Posted 1 year ago #

    Hi@Deckey

    ITs not possible to say anything either you should try SMTP plugin or check if you can send mail there.

    Onedna

  8. Deckey
    Member
    Posted 1 year ago #

    We have checked the email...and it works...
    But not from the Contact Form.
    So, it's my fault! What I have done wrong?
    The mail settings is only in "General Settings", isn't it?
    The mail write in General Setting is the mail that should be work for the Contact Form?

    Thank you so much for your help,

    Paola

  9. onedna
    Member
    Posted 1 year ago #

    Hi
    WOW its great,
    But you can send the mail to your mail id which is given on contact form settings.

    Have a great day.

  10. Deckey
    Member
    Posted 1 year ago #

    Unfortunately by Contact Form doesn't work.
    You know why?
    Ehere can I found the Settings for Contact form?

    I've only set up the mail in "SETTINGS" --> "General"...
    Isn't the right procedure?

  11. onedna
    Member
    Posted 1 year ago #

    Hi

    In contact form the settings are on left side
    check it here http://awesomescreenshot.com/0cf20y9ad8

  12. Deckey
    Member
    Posted 1 year ago #

    Thank you...
    I'm feeling quite idiot!
    I've set the mail in the field but now appears the red line with:
    "Failed to send your message. Please try later or contact the administrator by another method."

    And I don't know why!!!
    I've checked the email is ok..I don't understand why here it is impossible to work!
    I'm so sorry for make you some kind of trouble and disorder!

  13. onedna
    Member
    Posted 1 year ago #

    Hi
    don't worry its my work, And I love to solve queries.
    Can you send the login access I'll check it there.
    I love to handle trouble.
    Cheers

  14. Deckey
    Member
    Posted 1 year ago #

    I'm not so sure about the login access.
    I'm sorry, but it's necessary?
    For another website I've received an hacker visit, and I didn't like it!
    That's because I'm a little bit reluctant, not for your fault.

  15. onedna
    Member
    Posted 1 year ago #

    Hi
    I can understand it, but it was the best that I could do.
    Have a great day

  16. Deckey
    Member
    Posted 1 year ago #

    Ok....
    Where I can send to you?
    Thank you

  17. onedna
    Member
    Posted 1 year ago #

    Hi

    Are you working on this site http://www.sagitterone.co.uk/

  18. WPyogi
    Forum Moderator
    Posted 1 year ago #

    @onedna - please do not ask people for login access to their sites - that's not how these forums work. Please read carefully the forum guidelines about helping out here:

    http://codex.wordpress.org/Forum_Welcome#Helping_Out

    @Deckey - we do not recommend giving access to your site to people you do not know.

  19. Deckey
    Member
    Posted 1 year ago #

    @WPyogi do you know something about why the Contact Form doesn't work for me?
    Even if I have set up the mail..?
    It appears this red string when I try to send a request:

    "Failed to send your message. Please try later or contact the administrator by another method."

    Thank you, also for your advice!

  20. WPyogi
    Forum Moderator
    Posted 1 year ago #

    I'd suggest trying an SMTP plugin - why do you say you cannot use that?

  21. Deckey
    Member
    Posted 1 year ago #

    Probably it will sounds quite stupid for you ...But I don't know to set up SMTP.
    But I try now
    ...so I have to use both of plugin.

    Thank you

  22. onedna
    Member
    Posted 1 year ago #

    Hi@WPyogi I'll keep in mind, but I was just trying to solve the issue.
    Thank you very much for link I read that out and will follow it.

    @Deckey Yes you have to use both plugins.

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