Support » Plugin: Contact Form 7 » Contact form doesn’t send email

  • Resolved sellyswp

    (@sellyswp)


    Hello,

    The emails from the contact form I have in my website doesn’t work for few weeks, whereas before this time it worked really good. I added a recaptcha but this is not that thing the problem because I tried to delete this one and it changed nothing.

    Also, when I sent an email with this contact form, there is not a confirmation message. It is normal ?

    Thank you !

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the website?

    sellyswp

    (@sellyswp)

    I use plugins for the SEO, the security of the website, cookie notice, popup maker…
    And my theme is “Lambda”.

    sellyswp

    (@sellyswp)

    Hello,

    I resolved the problem. I can share how I did it :
    I installed the reCAPTCHA in contact form 7 manually (by the keys given by google and I integrated it in the settings of contact form 7).
    This thing caused the bug. I tried a lot of things, until I find the solution :

    You have to install also the plugin “Contact Form 7 – reCaptcha v2” and enter the code given (here it just was [recaptcha] ) and I deleted the reCAPTCHA keys I put in my code of the contact form.

    So now everything works well and the confirmation message finally appears!

Viewing 3 replies - 1 through 3 (of 3 total)
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