• Resolved sanilsdevan

    (@sanilsdevan)


    I am using chaty free version. I have added WhatsApp and contact form channels. But the leads of the contact form are not being saved in the database. Also the save to local database option is ON, but is not active (greyed out). I have cross-checked my website database and and confirmed that the table wp_chaty_contact_form_leads is created with all the fields. But when I enter any data into the contact form, even though there is a sent successful message, nothing is stored in the database. Please help

    Please find the image links below
    database
    leads page
    contact form leads setting

    • This topic was modified 5 months, 2 weeks ago by sanilsdevan.

    The page I need help with: [log in to see the link]

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  • Plugin Support karinapremio

    (@karinapremio)

    Hey @sanilsdevan ,

    Thank you for your comment and I’m so sorry to hear!
    Can you please drop me a line at karina@premio.io or alternatively, you can send me your email, so I can reach out and see how we can help? Thank you in advance! 🙂

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