Support » Plugin: Contact Form 7 » Contact Form Admin is not recognising and sending emails to our standard emails

  • We have been using Contact Form 7 for a couple of months now and it has only been brought to my attention today that none of the Contact Forms we are using on our website (3 in total) are not generating information for our sales teams. I have come this afternoon to test the system and see why we are not getting emails from these forms. As far as I can tell the forms and the setup is not recognising our standard email addresses. I have tested this across several of our company emails addresses and the result is the same each time. No delivered emails. I have also tested with 2 gmail accounts and both these accounts are recieving emails from the system tests without isue or delay. Actually the email receipts are almost instantaneous.

    Can you explain why the system will not work with our standard .com email address please?

Viewing 1 replies (of 1 total)
  • Hi

    I have been using this form for about 5 month now and yesterday changed my email address ( info@bdance.co.uk) from just a basic one to the office365 version keeping the same email address-info@bdance.co.uk

    The tech guys suggested to contact developers and ask to unplug and plug in the contact form 7 so then it will recognise the new email.

    Not sure what to do here could you please help. Hope above makes sense .

    thanks

Viewing 1 replies (of 1 total)
  • The topic ‘Contact Form Admin is not recognising and sending emails to our standard emails’ is closed to new replies.