Contact form 7 – possible plugin conflict

Resolved frenchomatic
(@frenchomatic)

2 years, 5 months ago

A nice plugin which I have used for some time. However I am now having an issue with contact form 7 where I am getting the spinning wheel effect. It seems related to the caching feature of wp-optimized although it is proving hard to say with certainty.

(i.e. I don’t see anything in error logs etc as to what is happening when the wheel spins and the from fails to submit).

I am using wordpress 5.7, CF7 version 5.4 and the latest version of WP-Optimize. It is doing this on several different web sites which are also using different themes.

I have excluded pages with contact forms from being cached as I thought this may be a problem but it makes no difference.

The spinning wheel seems to come randomly but I do notice things get fixed when I manually clear the cache of all pages.

Is there anything else apart from excluding those pages from being cached to set up on the wp-optimize plugin? One other thing is I do run CRON from my server and not from wordpress.

Viewing 8 replies - 1 through 8 (of 8 total)

Harshad
(@bornforphp)

2 years, 5 months ago

@frenchomatic Can you please try to disable Process HTML from WP-Optimize > Minify and check if it helps to fix the issue?

Thread Starter frenchomatic
(@frenchomatic)

2 years, 5 months ago

Thank you for your reply but I am not using minify at all.

Thread Starter frenchomatic
(@frenchomatic)

2 years, 5 months ago

As an update – when I deactivate the plugin, contact form 7 appears to work.

I begin to wonder if it has something to do with “nonce” and how often the cache is refreshed (even if the contact pages are excluded from the cache).
Thread Starter frenchomatic
(@frenchomatic)

2 years, 5 months ago
Another update – if the plugin is activated but page caching is turned off, things seem to work. It is not suffice to only exclude the pages with contact forms on them. Minify is also turned off as I don’t use that functionality at all.
- This reply was modified 2 years, 5 months ago by frenchomatic.
Harshad
(@bornforphp)

2 years, 5 months ago
@frenchomatic Can you please try to exclude the page url from WP-Optiize > Cache > Advanced settings, where contact form 7 is added for now, so that the form works.

I’ll check this with our development team to see if there’s compatibility issue with the latest update of Contact form 7
- This reply was modified 2 years, 5 months ago by Harshad.
Thread Starter frenchomatic
(@frenchomatic)

2 years, 5 months ago

Yes I tried that but it still didn’t work. I have deactivated the plugin. If you find anything then I will try a test.

Thread Starter frenchomatic
(@frenchomatic)

2 years, 5 months ago

I gave up and just deactivated wp-optimize. I now use a great plugin called wp cloudflare supercache – no problems at all.

Plugin Author David Anderson
(@davidanderson)

2 years, 3 months ago

This was fixed in WP-O 3.1.10 – please open a new topic and let us know if you still see problems. Thank you!

David