Support » Plugin: CMP - Coming Soon & Maintenance Plugin by NiteoThemes » Contact form 7 not working

  • Resolved hkim00

    (@hkim00)


    I bought a theme a while ago. After the latest updates the 3rd party contact form (contact form 7) is not sending correctly. There is nothing wrong with the server settings for sending mail.

    • This topic was modified 7 months, 1 week ago by  Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author NiteoThemes

    (@niteo)

    Hello, I tried to use CF7 on our demo server and it works correctly with latest CMP update: https://imgur.com/a/0NqIYGW

    What is your website URL so I can check?

    thanks Alex

    I have Stylo theme. It used to work but with the latest updates it has stopped working. I have updated to the latest CMP update.

    You can see this at

    Plugin Author NiteoThemes

    (@niteo)

    Thanks for a link, could you activate Stylo theme? Right now, there is Hardwork theme:)

    Sorry but what do you mean? I have Stylo theme activated.

    https://ibb.co/txyyNvX

    • This reply was modified 7 months, 1 week ago by  hkim00.
    Plugin Author NiteoThemes

    (@niteo)

    Yes, my fault! I tried to send contact email via your contact form, and it seems to be working fine, I recieved confirmation message. Could you check your inbox, it should come from info@niteothemes.com

    thanks

    Hi,

    The form displays as it should but when you try to send the message, an wp standard error message will diplay below the send button saying: “Something went wrong…”

    The very contact 7 form I’m using works just fine on my other contactpage, so I guess this has more to do with how CMP works with WP sendmail.

    And no, the message you sent has not reached me.

    Sorry cannot do that.

    But, could this be a re-captcha related issue? I think the problems began after Google changed their policy.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @niteo I’ve deleted your offer to login to your user’s site and I’ve temporarily flagged your account. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    Plugin Author NiteoThemes

    (@niteo)

    @jdembowski, hello and thanks for your comment. I was not aware about these rules in the support forums. It will make life a bit more complicated but I agree ofc! 🙂

    cheers Alex

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Thank you for that reply. Other people have not responded as well. 😉

    I have unflagged your account as between this and Slack I am convinced you understand and will not repeat that.

    Ok, back to the issue: could this be related to re-captcha settings?

    Plugin Author NiteoThemes

    (@niteo)

    Yes, definitely, if you are using it in the contact form, try to temporarily disable it to confirm it is casused by that. If so, I can take a look into it and make update available to coop with CF7 recaptcha settings

    hkim00

    (@hkim00)

    I have re-captcha version 3 enabled on my site and on Contact 7. The very same form I have been using with your CMP, I have activated on my contact form on the site. This is working just fine. So it is only when I try to access the same Contact 7 form within the CMP/Stylo theme that submitted the form renders an error.

    Plugin Author NiteoThemes

    (@niteo)

    Thanks, I duplicated the issue and I had just push the update 3.2.2 which adds compatibility with Google Recaptcha v3.

    Cheers Alex

    hkim00

    (@hkim00)

    I can now verify that the latest update correct this error.

    Thank you!

Viewing 15 replies - 1 through 15 (of 15 total)
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