I’m having trouble with a client’s site. They have recently implemented Salesforce CRM as their back office and I’m now trying to update all their Contact From 7 forms to send information through to Salesforce. This has been working fine on their other sites, but on the last one, for some reason CF7 doesn’t seem to be saving the new contact form to the database.
If I create the new contact form, it saves fine in the CF7 dashboard, and if I even add the code to a page and preview that page in draft form, the form shows up fine on the site. However, if I then publish the page, instead of the form I get a ‘404 form not found’ error.
I went into the database and sure enough, there is no record of the new form I’ve created, even though it’s showing up in the CF7 dashboard. I’ve no idea where it is saving the information.
There is only one database on this server and I’ve tried searching all the other tables to see if the information is somewhere else, but I’ve come up with nothing. I also tried editing the CF7 forms that do already exist, but the changes I make are also not being saved to the database. I’ve deactivated and reactivated all the other plugins to see if they are affecting CF7, but still nothing. As a last ditch attempt I was going to delete CF7 and reinstall, but I’m holding off just in case I end up with no contact forms at all, and thought I’d see if anyone on here had any ideas?
The site is – http://recipeforsuccess.com
Thanks for listening.
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