Support » Plugin: Contact Form 7 » Contact Form 7 Enquires going to Spam???

  • Resolved altitude321

    (@altitude321)


    Hi there,

    Can someone help explain why our contact form 7 plugin fills by potential clients is going to Junk folder? We have tried everything and have been told it is to do with our hosting? Not sure what this has to do with hosting. Is there something wrong with the setup or HTML code?

    It would be good to get a solution for this as emails going to junk along with all the “actual” spam emails does not help us and it leaves us replying to serious enquiries 2-3 days later.

    On another note, why have we suddenly started to receive empty form fills from Spam email addresses? Is there a way of stopping this? This particularly happens on our hotel photography page.

    Appreciate is someone can help as our freelance developer does not seem to know what the issue is and seems to be blaming it on hosting.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    You are using old versions. Update plugins and themes first.

    Thread Starter altitude321

    (@altitude321)

    Ok, will try this and get back to you, but i think the developer has already done this. Let me check and see what he says.

    Thread Starter altitude321

    (@altitude321)

    Hi there,

    Just an update. We updated the plugin on our website: http://altitudelifestyle.com/ at around 2pm this afternoon UK time. And now at 6.15pm UK time we are still receiving blank spam emails from random email addresses. This never used to happen before and has only started happening in the past 3-4 weeks.

    Can something be done to stop this? Literally we receive 20 a day!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    How have you set up mail in the Mail tab panel?

    Thread Starter altitude321

    (@altitude321)

    Yes that is all done a long time ago. Again, it seemed to be working fine a few months ago, but recently spammers seem to have found a way through the form fill..

    Thread Starter altitude321

    (@altitude321)

    Not sure why this is marked as resolved as i am still waiting to hear back from the Plugin Author…

    to me the same since about 4 weeks or so…
    recently spammers seem to have found a way through the form fill..
    few days ago there was an update of contact-form…but nothing changed…and more spam as before.
    what happend???

Viewing 7 replies - 1 through 7 (of 7 total)
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