Support » Plugin: Geolocation IP Detection » Contact form 7 – body shortcode

  • Resolved lukeghayes

    (@lukeghayes)


    Hello,

    I have tried entering the following shortcodes

    [geoip_detect2_user_info]

    [geoip_detect2_property_country]

    IP of the user: [geoip_detect2_get_client_ip]
    Country: [geoip_detect2_property_country]
    State or region: [geoip_detect2_property_region]
    City: [geoip_detect2_property_city]

    Data from: [geoip_detect2_get_current_source_description]

    into the message body of my contact form 7 email, but when I receive the email, I just get the shortcodes and not the information.

    Any help would be appreciated.

    • This topic was modified 4 months, 3 weeks ago by lukeghayes.
    • This topic was modified 4 months, 3 weeks ago by lukeghayes.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Benjamin Pick

    (@benjamin4)

    Hm, I just tested it on my installation and it works. Which versions of this plugin and CF7 are you using?

    Thread Starter lukeghayes

    (@lukeghayes)

    Thanks for your quick reply.

    I am on CF7 – Version 5.3.2, Geolocation Version 4.0.1, WordPress 5.6

    The plugin seems to work filling in the correct information on the forms front end, and when I run a test in the backend, but yeah just on the message body, seems to always have the shortcode.

    Plugin Author Benjamin Pick

    (@benjamin4)

    Hm, I am using the same versions. Do you use other plugins that integrate with CF7, maybe even adding other CF7 shortcodes ?

    Does the CF7 shortcode [_remote_ip] work?

    Thread Starter lukeghayes

    (@lukeghayes)

    Hi Benjamin,

    Thanks for your help, I have found the issue, it was to do with our hosting setup, nothing to do with your plugin.

    • This reply was modified 4 months, 2 weeks ago by lukeghayes.
    Plugin Author Benjamin Pick

    (@benjamin4)

    Ok, thanks. Can you share anyway as it might help others?

Viewing 5 replies - 1 through 5 (of 5 total)
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