Contact Form 7
[resolved] Contact Form 7 and WP-mail-SMTP plugin on Godaddy (10 posts)

  1. strongvon
    Posted 4 years ago #

    I have a shared web hosting account on a Windows Server at Godaddy, and use relay-hosting.secureserver.net with no authentication on port 25. This was the only configuration that I found to work on Godaddy because I use a an email account that is hosted on Godaddy. The FROM email configured on both WP-mail-SMTP and CF7 must be identical, and there can be no other SMTP mail configuration plug-in installed. This configuration worked fine for about a year, but then suddenly after upgrading from CF7 2.4.1 to CF7 2.4.3, everything stopped working, even though the test tool on WP-mail-SMTP still worked.

    I tore my hair out trying to figure it out. I still have no explanation, and Godaddy support pretty much told me I was on my own because WordPress is not their product.

    So after scouring countless forums, I found a link to a very old version of CF7 (1.9.5), so I decided to uninstall CF7 2.4.3 and install CF7 1.9.5. That didn’t appear to work, so I re-installed CF7 2.4.3 and to my pleasant surprise, CF7 worked again. I thought at first it was the act of uninstalling CF7 2.4.3 and reinstalling CF7 2.4.3 that did the trick, but after experimentation I found that it was actually the installation of CF7 1.9.5 prior to the re-installation of CF7 2.4.3 that did the trick. It made no sense, but I think there’s something about installing 1.9.5 that configured something on my WordPress installation that makes WP-mail-SMTP work again. Here is the link to CF7 1.9.5: http://www.idiotproofblogging.com/reports/contact-form-7.zip

    Hopefully that will help some of you who had it working, then suddenly stopped for no reason after the upgrade. For me, just uninstalling and re-installing CF7 2.4.3 wasn't good enough. I had to install and uninstall CF7 1.9.5 first. Weird, but works for me.

  2. dmitcha
    Posted 4 years ago #

    While the above didn't work for me, it did give me hope. I finally found the two-step process that worked for me here (for Go Daddy - additional email provider tips are in the comments):

    1) Configuring WP-Mail-SMTP: http://angstrey.com/index.php/2009/04/22/how-to-send-e-mail-with-wordpress-from-godaddy-windows-hosting/
    2) Configuring Contact Form 7: http://angstrey.com/index.php/2009/07/20/contact-form-7s-failed-to-send-your-message-error/

    IMPORTANT: You will need to use an SMTP plug in for Contact Form 7; I went with WP-Mail-SMTP, as the blogger did. Followed it to the letter and finally got contact form to work.

    In the meantime, I also installed the contact form 7 db plugin, which captures all submissions to the db and has a data interface to view them, so you won't miss out on any submissions while you try to get contact form to work.

  3. Callum Macdonald
    Posted 4 years ago #

    Awesome, thanks for posting this guys. I'm the plugin author and it's great to see people posting solutions. :-)

    Love & joy - Callum.

  4. jgrosso
    Posted 4 years ago #

    I followed the settings in the two links from mitcha to a T and I still get the red box and error.

  5. zfly9
    Posted 4 years ago #

    I get the test message to work fine.. Then I try the form and it says it went through but I never receive anything..

    Can someone post a screenshot of everything in the Contact Form 7.. I think that's where I'm lost.. The articles are a bit confusing on it.

  6. Rev. Voodoo
    Volunteer Moderator
    Posted 4 years ago #

    I have never had a problem with contact form 7, on godaddy installation

    There aren't many settings, mine are set up as:

    my actual email address
    [your-name] <[your-email]>

    That's it.... on the left. On the right I have:

    From: [your-name] <[your-email]>
    Reason: [checkbox-539]
    Subject: [your-subject]
    Website: [website]
    Message Body:
    A message from VoodooPress Contact Form

    And that was really it....

    As for godaddy mail, why would anyone ever use it? Don't they charge for it? Either way, I highly recommend using google apps

    If you have a domain, you can configure google apps to run email using your domains. It's all free.

  7. zfly9
    Posted 4 years ago #

    I've heard that godaddy doesn't allow google apps to work..

  8. Callum Macdonald
    Posted 4 years ago #

    I believe GoDaddy block outgoing SMTP traffic and require you to use their SMTP server, which I believe is mail.secureserver.net on port 25 with no authentication, but I could be wrong.

    Love & joy - Callum.

  9. zfly9
    Posted 4 years ago #

    it's relay-hosting.secureserver.net

  10. blackestred
    Posted 4 years ago #

    Thanks to all your inputs, I'm able to configure the Contact Form 7 and WP-mail-SMTP plugin on Godaddy...

    BUT funny thing I noticed:

    I tried to change the "FROM" field in the Mail settings as below to a static string value so that I could filter it to a folder once it gets to my inbox:

    From: Random static string
    Subject: [your-subject]
    Website: [website]

    But once I saved and tested the Contact Form, I get the error:

    "Failed to send your message. Please try later or contact administrator by other way."

    I changed the FROM field back and it works just fine.

    From: [your-name] <[your-email]>

    I changed the FROM value again and I get the same error, and changed it back to find it works perfectly OK! I did it twice and got same results.. not sure if its a configuration issue on my end.
    Anyway, I worked around the issue by changing the SUBJECT field to a random string and the Contact Form works just fine.

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