Title: Contact agent form
Last modified: August 22, 2016

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# Contact agent form

 *  Resolved [Neo_dev](https://wordpress.org/support/users/neo_dev/)
 * (@neo_dev)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/contact-agent-form-1/)
 * Hi,
 * How do you setup the “contact agent” form?
    I have a contact agent form at the
   bottom of the property show but when I try to send a message nothing happens 
   and I don’t get any notification by email. The documentation for wpl doesn’t 
   talk about it in details. Thanks.
 * [https://wordpress.org/plugins/real-estate-listing-realtyna-wpl/](https://wordpress.org/plugins/real-estate-listing-realtyna-wpl/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Realtyna](https://wordpress.org/support/users/realtyna/)
 * (@realtyna)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/contact-agent-form-1/#post-5460763)
 * Hi,
 * Please find this KB article: [https://support.realtyna.com/index.php?/Default/Knowledgebase/Article/View/598/](https://support.realtyna.com/index.php?/Default/Knowledgebase/Article/View/598/)
 * Please note the email function won’t work if your website is hosted on a localhost
   now. when you upload it to a web host it will work.
 * Regards,
    Realtyna support team
 *  Thread Starter [Neo_dev](https://wordpress.org/support/users/neo_dev/)
 * (@neo_dev)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/contact-agent-form-1/#post-5460799)
 * Still not working… and the site is online.
    So if I understand correctly, when
   a client visit a page for a property details and the “contact agent” is there,
   when he press on ‘send’ a notification is sent to the agent of that listing through
   the email address registered in his wordpress user profile? My notifications 
   are enabled. Any reason why the send button would not work? Also, what are the
   notification sender email and sender mail? Thanks.
 *  Plugin Author [Realtyna](https://wordpress.org/support/users/realtyna/)
 * (@realtyna)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/contact-agent-form-1/#post-5460813)
 * Hi,
 * Yes WPL use WordPress email of agent for sending notification.
 * You can specify sender email and sender name in WPL settings->Notifications now.
   If you didn’t fill them WPL uses [info@yourdomain.com](https://wordpress.org/support/topic/contact-agent-form-1/info@yourdomain.com?output_format=md)
   without sender name.
 * This feature is working fine in our demo website so maybe something is wrong 
   with your server. Please open a private ticket [here](https://support.realtyna.com/index.php?/Tickets/Submit/RenderForm/18)
   and provide us FTP and WordPress backend access then we can check it.
 * Regards,
    Realtyna support team
 *  Thread Starter [Neo_dev](https://wordpress.org/support/users/neo_dev/)
 * (@neo_dev)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/contact-agent-form-1/#post-5460884)
 * Here is the website if you want to check the send button:
    [http://marlenebutler.com](http://marlenebutler.com)
   thanks.
 *  Plugin Author [Realtyna](https://wordpress.org/support/users/realtyna/)
 * (@realtyna)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/contact-agent-form-1/#post-5460888)
 * Hi,
 * Please open a private ticket here and provide us FTP and WordPress backend access
   then we can check it.
 * It seems something is wrong on your website. we should check it.
 * Regards,
 *  [simple-itec](https://wordpress.org/support/users/simple-itec/)
 * (@simple-itec)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/contact-agent-form-1/#post-5460979)
 * Hi,
    When I use the Contact Agent Form and push on the button ‘send’, I have 
   the confirmation that the message sent to agent. But no mail come. I edited the
   Notifications part, and fill in my email into the advanced tab, section Email
   address. I also modify my profile and fill in the section ‘Email’. I’m test your
   plugin on my local machine ‘iMac’ with MAMP application. Thanks for your help!
   Regards, Reynald
 *  Thread Starter [Neo_dev](https://wordpress.org/support/users/neo_dev/)
 * (@neo_dev)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/contact-agent-form-1/#post-5460980)
 * Hello,
 * I looked at the log of my server and finally found the reason why…
    The way I
   fixed it was to enable filter_var et ctype_digit in PHP. The form is using it
   and doesn’t work if they are not enabled. Hope this helps 😉
 * Neo.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Contact agent form’ is closed to new replies.

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 * 7 replies
 * 3 participants
 * Last reply from: [Neo_dev](https://wordpress.org/support/users/neo_dev/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/contact-agent-form-1/#post-5460980)
 * Status: resolved