Consuming too much memory and server resources

  • gosocial1

    (@gosocial1)


    3 years, 9 months ago

    Although my web site has 3 GB RAM allocated to it, it runs out quickly every time this plugin is at work, sometimes leading to a crash.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Justin Kwapich

    (@justinkwapich)

    3 years, 9 months ago

    Hi @gosocial1,

    I am sorry to hear you have experienced an issue with the size of WP Mail SMTP.

    When we have seen cases like this in the past, it has been related to the log retention period. You may want to check the Log Retention Period in WP Mail SMTP > Settings to make sure this isn’t set to Forever, or look through the other options here.

    If you continue to experience issues with this, please reach out to us in the Support Threads, where we can help you get WP Mail SMTP working properly on your site.

    I apologize again for any issue here, but I do hope this helps!

    Thank you.

    sb52146

    (@sb52146)

    3 years, 5 months ago

    I’ve got the same problem. With the free version, the log retention period can also not been changed/accessed.

    • This reply was modified 3 years, 5 months ago by sb52146.
    Plugin Support Dake

    (@dakeg)

    3 years, 5 months ago

    Hi @sb52146

    Email logging is currently not available in the free version of WP Mail SMTP, so log retention would not be a potential issue in your case.

    Instead, this would indicate that there is a different cause for the issue on your website.

    If the issue is still occurring we would recommend reaching out to us in a Support Thread, where we can learn more about your issue and assist further.

    Thank you.`

Viewing 3 replies - 1 through 3 (of 3 total)
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