Title: Consumer Rights
Last modified: June 5, 2018

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# Consumer Rights

 *  [ahamaton](https://wordpress.org/support/users/ahamaton/)
 * (@ahamaton)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/consumer-rights/)
 * Hi
    I am having a bad experience with a theme I have bought. I am constantly 
   advised to speak to the author about bugs in the theme or just advice about how
   to work with the theme. However, the author has decided I am asking for too much
   support and refused to support me. I tried to leave an objective review of my
   experience but it was removed. I have since been threatened that if I leave a
   negative review my licence will be suspended. Am I trapped by this i.e. as this
   is a licensed theme can they actually bring my website down as this is certainly
   against consumer rights and others should know about this author. By the way 
   I havent mentioned the themes name through fear of them doing something to my
   site

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 2 months ago](https://wordpress.org/support/topic/consumer-rights/#post-10366063)
 * I’ve looked back through your topics on these forums and it does not appear that
   you’re referring to a theme distributed through wordpress.org. Thanks for not
   mentioning the the theme name — whatever dispute you’re having with the developer/
   author doesn’t belong here.
 * The best advice I can give you is to find another theme and put the bad experience
   behind you.
 * As there’s nothing we can do here to offer you support, I’m closing this topic.

Viewing 1 replies (of 1 total)

The topic ‘Consumer Rights’ is closed to new replies.

## Tags

 * [Themes](https://wordpress.org/support/topic-tag/themes/)

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/consumer-rights/#post-10366063)
 * Status: not resolved

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