Title: Constantly Ignored By Support
Last modified: January 22, 2021

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# Constantly Ignored By Support

 *  [DanielArt](https://wordpress.org/support/users/danielarteagawpinb/)
 * (@danielarteagawpinb)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/constantly-ignored-by-support/)
 * Am a Astra-Pro user and I still cannot get help via support or basic posts that
   point out small issues with options.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * (@brainstormteam)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/constantly-ignored-by-support/#post-13823446)
 * Hello [@danielarteagawpinb](https://wordpress.org/support/users/danielarteagawpinb/),
 * I am sorry to hear that. However, we do ignore tickets.
 * I just looked into our support portal and found no open (unresponded tickets)
   of you.
 * Could you please share your ticket ID so that we can take a look?
 *  [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * (@brainstormteam)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/constantly-ignored-by-support/#post-13846679)
 * Hey [@danielarteagawpinb](https://wordpress.org/support/users/danielarteagawpinb/),
 * I am sorry there was a typo above.
 * We “do not” ignore tickets.
 * I just looked into our support portal and found no open (unresponded tickets)
   of you.
 * Could you please share your ticket ID so that we can take a look?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Constantly Ignored By Support’ is closed to new replies.

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 * 2 replies
 * 4 participants
 * Last reply from: [Team Brainstorm Force](https://wordpress.org/support/users/brainstormteam/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/constantly-ignored-by-support/#post-13846679)