Constantly getting "The connection was reset" error

  • Matthew Meyer

    (@osarusan)


    7 years, 8 months ago

    I recently moved my WordPress site from one host to another host. The move seemed to go without a hitch, however, I am now constantly getting “The connection was reset” message, particularly in the backend (not as often on the frontend). Almost every time I try to access the plugins or other sections of the backend I am getting this message.

    This host already has one WordPress site installed on it, and it is running smoothly. I was suspecting that maybe having 2 WordPress sites installed might be using up too much memory and slowing them down; however it is only the newly moved site which is getting the messages. The other site has been on this host for a long time, and is not having any speed issues or connection reset messages.

    I have tried disabling all plugins, but the problem still happens, so it isn’t the plugins. Is there anything else I am missing? Why would this site be so effected when the other one isn’t?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Mark Ratledge

    (@songdogtech)

    7 years, 8 months ago

    Be sure to reupload wp-includes and wp-admin folders; could be some missing files.

    And you could still be bumping up against MySQL limits at the host. Who is the host?

    Thread Starter Matthew Meyer

    (@osarusan)

    7 years, 8 months ago

    The host is Network Solutions. I have followed their instructions to increase the PHP memory limit to 64MB, but it hasn’t helped.

    Re-uploading the wp-includes and wp-admin folders hasn’t improved the situation either.

    Mark Ratledge

    (@songdogtech)

    7 years, 8 months ago

    A “The connection was reset” error is a host server error. You can read reactions to Network Solutions hosting: https://wordpress.org/search/network+solutions?forums=1

    The WordPress team has provided a list of recommended hosting providers. For more details and other recommendations, please search through the forums or via Google (or your preferred search engine).

    Thread Starter Matthew Meyer

    (@osarusan)

    7 years, 8 months ago

    Yeah, I have been looking in the NS forums and Google for any answers to that, but what baffled me most is why the other WordPress installation doesn’t seem to suffer any of the ill effects that this moved installation does. It makes me feel that I missed some vital step or something in the setup process, although I can’t find anything I might have missed…

    Mark Ratledge

    (@songdogtech)

    7 years, 8 months ago

    What level hosting package?

    Thread Starter Matthew Meyer

    (@osarusan)

    7 years, 8 months ago

    It’s the cheapest one (“Essential”), which also crossed my mind as a possible cause, however we are nowhere near our usage limits, and if it were something related to that, I would expect that both WordPress sites would be getting error messages, and not just the one. Neither site gets a whole lot of traffic, and the hosting plan does not have a data transfer cap, only a disk space cap (which is nowhere near full at this point).

    Mark Ratledge

    (@songdogtech)

    7 years, 8 months ago

    You get what you pay for 🙂

    Thread Starter Matthew Meyer

    (@osarusan)

    7 years, 8 months ago

    There is that, but like I said, I don’t think it’s just that. If it were, then both sites would be slow and not just the one.

    sagar2623

    (@sagar2623)

    7 years, 3 months ago

    when i upload a theme it takes too much time then it shows “connection was reset”.
    hostprovider – hostinger
    another hostprovider – godaddy

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Constantly getting "The connection was reset" error’ is closed to new replies.