Support » Plugin: Contact Form 7 » Constant Contact Integration

  • Resolved sprockettechweb

    (@sprockettechweb)


    Email addresses are not being added to Constant Contact. Integration looks setup correctly, but upon submission nothing is added. This is for subscribe at the bottom of the homepage as well as a form in a pop-up (with url redirection upon submission).

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Make sure that the email address you input is unique. If the same address already exists in Constant Contact’s list, the request will be ignored.

    Thread Starter sprockettechweb

    (@sprockettechweb)

    Thanks for the quick response, but I’ve tried a few different email addresses with the same results. None of them show in Constant Contact.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Editing form template

    What content do you have in the Form tab panel?

    Thread Starter sprockettechweb

    (@sprockettechweb)

    I’ve tried with and without the acceptance field, but here’s what’s in one of the forms currently:

    [acceptance your-consent consent_for:constant_contact default:on]
    <label>
    [email* your-email placeholder “Enter your email”] </label>

    [submit “Subscribe”]

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Additional settings

    What do you have in the Additional Settings tab panel?

    Thread Starter sprockettechweb

    (@sprockettechweb)

    nothing

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter sprockettechweb

    (@sprockettechweb)

    3D FlipBook : Dflip Lite
    Antispam Bee
    Contact Form 7
    Contact Form CFDB7
    Custom Fonts
    Display Posts
    Elementor
    Fast Velocity Minify
    Feed Them Social – for Twitter feed, Youtube, and more
    MetaSlider
    PDF Embedder
    Popup Maker
    Redirection
    Redirection for Contact Form 7
    Sassy Social Share
    Smush
    Social Icons Widget & Block by WPZOOM
    Widget Shortcode
    Wordfence Security
    WordPress Importer
    WP Super Cache
    Yoast SEO

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Which is the theme?

    Thread Starter sprockettechweb

    (@sprockettechweb)

    Astra

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter sprockettechweb

    (@sprockettechweb)

    Tried deactivating all plugins and using 2021 theme and still the same issue.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    OK. The surest way to determine the reason for the API failure is to check the error logs. Activate the debug mode (WP_DEBUG and WP_DEBUG_LOG) and try submitting the form again.

    Thread Starter sprockettechweb

    (@sprockettechweb)

    Thanks. I received HTTP Response: 401 Unauthorized {“error_key”:”unauthorized”,”error_message”:”Unauthorized”} in ../contact-form-7/includes/functions.php on line 441. I regenerated a new keys and reauthorized (although plugin had said I was connected to CC) and that seems to have fixed the issue.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Glad to know you could resolve the issue. Don’t forget to deactivate the debug mode constants since they are not recommended to use on a live site.

Viewing 15 replies - 1 through 15 (of 15 total)
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