Support » Plugin: Constant Contact Forms » “Constant Contact Forms has experienced issues”

  • Resolved rbridger

    (@rbridger)


    I just noticed the following message in my WordPress dashboard:
    Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox in the Constant Contact settings and start a forum support thread. Our support team will aid with further steps.
    This follows a support request I submitted by e-mail to advise that Web visitors were being accused of being robots and unable to submit our forms (which had been working fine until about two weeks ago). I disabled the reCaptcha (as per the support suggestion) but because I didn’t want to be inundated with SPAM I reinstated reCaptcha (version 2). I tested the form just now with my own information (see log below) and all seems fine. Please check and advise.

    [2019-12-16 08:02:09] API.INFO: Contact set to be updated [“Extra information”,[{“form”:”Join Our List”}]] []
    [2019-12-16 08:02:09] API.INFO: Submitted contact data [“Extra information”,[{“first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Ruth”},”last_name___7844763b59c9491b69645b716220aad7″:{“key”:”last_name”,”val”:”Bridger”},”email___ecd412e904309dcce66177488240b016″:{“key”:”email”,”val”:”***@gmail.com”},”email”:”***@gmail.com”,”custom___94cdbc023fbf2ed989e4856f2bb9dc7a”:{“key”:”custom”,”val”:”Israel”},”custom___b15217a781a0791430951c723d1ce3f6″:{“key”:”custom”,”val”:”Testing the Constant Contact integration”},”list”:”1110411293″}]] []

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  • Plugin Author Constant Contact

    (@constantcontact)

    Definitely possible that it was just a momentary issue, and the log above isn’t showing anything that is standing out. If the notice shows up again, we may have something more to work with, but it’s mostly meant as a “just in case” notifier, of something larger going on.

    Resolved.

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