• Resolved jeking

    (@jeking)


    I’m just taking over managing this site and getting this error. I went through the steps to reconnect, pasting the code I got from Constant Contact, but the error remains.

    What needs to be done?

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Can you provide the error in question, so that we can review what’s going on?

    You should have a Settings panel for our plugin and a support tab > “debugging checkbox” that you can enable to reveal a hidden log page. That’ll have more information about the exact error(s) going on.

    Please paste that content to us and we can look it over with you.

    Thanks.

    Thread Starter jeking

    (@jeking)

    That option is enabled, but I don’t see any errors listed: https://screenrec.com/share/NpUf5kyrud

    I do see ‘Connected’ at the top right of the screen

    Plugin Author Constant Contact

    (@constantcontact)

    Click the “Debug Logs” menu item at the top there, that’s where the errors will be listed from the .log file.

    Thread Starter jeking

    (@jeking)

    Ah, I see it now. There was no log data, so I filled out the form and it’s working correctly.

    I did notice on Monday that no list was selected, so I fixed that. I guess that was the cause of the error.

    Thank you for our help.

    Plugin Author Constant Contact

    (@constantcontact)

    Sounds good and very likely a source of an error.

    Let us know if anything else comes up, and feel free to uncheck that setting again to re-hide the “Debug Logs” menu for the time being.

Viewing 5 replies - 1 through 5 (of 5 total)

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