Support » Plugin: Constant Contact Forms » Constant Contact Forms error message

  • Resolved eofnetwork

    (@eofnetwork)


    I have the following message on my wordpress admin dashboard:

    Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. Please enable the “Support” checkbox in the Constant Contact settings and start a forum support thread. Our support team will aid with further steps.

    I have enabled support and am starting this thread to receive assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Can you please visit the newly shown “Debug Logs” menu item in the “Contact Form” menu area and provide the contents of the resulting textarea? It’ll hopefully provide some error logs that we can use to determine why the notification has been shown.

    Thread Starter eofnetwork

    (@eofnetwork)

    See debug log below:

    [2019-09-26 13:36:58] API.INFO: Contact set to be created [“Extra information”,[{“form”:”Join Our List”}]] []
    [2019-09-26 13:36:59] API.INFO: Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“key”:”email”,”val”:”jwoodrum@coloradohealth.org”},”email”:”jwoodrum@coloradohealth.org”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Jace”},”last_name___86b6d953df0fd1bff8e02cde526c2b3c”:{“key”:”last_name”,”val”:”Woodrum”},”job_title___ee4fed6459ac3cd0f3c653f4ecca6ab4″:{“key”:”job_title”,”val”:”Senior Officer”},”company___b5232154603ed60d4143d598d36b3576″:{“key”:”company”,”val”:”The Colorado Health Foundation”},”street_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”street_address”,”val”:”1780 Pennsylvania St”},”line_2_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”line_2_address”,”val”:””},”city_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”city_address”,”val”:”Denver”},”state_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”state_address”,”val”:”Colorado”},”zip_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”zip_address”,”val”:”80203″},”phone_number___0b5d9a1a7a435fb7cb6d037d25423d5b”:{“key”:”phone_number”,”val”:”7204123772″},”list”:”42″}]] []
    [2019-10-04 14:55:26] API.INFO: Contact set to be created [“Extra information”,[{“form”:”Join Our List”}]] []
    [2019-10-04 14:55:27] API.INFO: Submitted contact data [“Extra information”,[{“email___ecd412e904309dcce66177488240b016”:{“key”:”email”,”val”:”sbaro@hippyusa.org”},”email”:”sbaro@hippyusa.org”,”first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Shanta”},”last_name___86b6d953df0fd1bff8e02cde526c2b3c”:{“key”:”last_name”,”val”:”Nunn-Baro”},”job_title___ee4fed6459ac3cd0f3c653f4ecca6ab4″:{“key”:”job_title”,”val”:”Director of Development and Outreach”},”company___b5232154603ed60d4143d598d36b3576″:{“key”:”company”,”val”:”HIPPY USA”},”street_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”street_address”,”val”:”PO Box 1034″},”line_2_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”line_2_address”,”val”:””},”city_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”city_address”,”val”:”Little Rock”},”state_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”state_address”,”val”:”AR”},”zip_address___ac822fd57d7b888ef34e88121a7da40f”:{“key”:”zip_address”,”val”:”72203″},”phone_number___0b5d9a1a7a435fb7cb6d037d25423d5b”:{“key”:”phone_number”,”val”:”5015377726″},”list”:”42″}]] []

    Plugin Author Constant Contact

    (@constantcontact)

    Not seeing anything definitive, so it’s possible it was a false positive. If the admin notification has gone away and is staying that way as you go about your website business, then I think it probably was. However, if it returns and is persistent, then something is definitely up worth trying to locate. So you know, just visiting the “Debug log” page should clear out the notification automatically.

    Thread Starter eofnetwork

    (@eofnetwork)

    Got it. Will monitor to see if comes back. Thanks!

    Plugin Author Constant Contact

    (@constantcontact)

    Any news or changes here @eofnetwork ?

Viewing 5 replies - 1 through 5 (of 5 total)
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