Title: Constant Contact Form Plugin Error
Last modified: September 10, 2020

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# Constant Contact Form Plugin Error

 *  Resolved [cdmjessica](https://wordpress.org/support/users/cdmjessica/)
 * (@cdmjessica)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/constant-contact-form-plugin-error/)
 * We have two issues:
 * The first is the extra space between the form Fields. I have tried disabling 
   the Static CSS File Generation in our Divi theme but that has not helped. I need
   some suggestions on why the issue is occurring as well as what can be done to
   fix it.
 * The second issue is the: Constant Contact Forms has experienced issues that may
   need addressed and functionality may be missing. I have pasted the current debug
   log below:
 *     ```
       [2020-06-09 20:07:59] API.INFO: Submitted contact data ["Extra information",[{"email___3c59495a3edf2d27cd20fc1987544522":{"key":"email","val":"***@gmail.com"},"email":"***@gmail.com","first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":"Karen"},"last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":"Packard"},"ctct-instance":{"key":"ctct-instance","val":"1"},"list":"1243995469"}]] []
       [2020-06-20 00:27:27] API.INFO: Submitted contact data ["Extra information",[{"email___3c59495a3edf2d27cd20fc1987544522":{"key":"email","val":"***@aol.com"},"email":"***@aol.com","first_name___185b795264e09a98fe0f4e47e70e8e90":{"key":"first_name","val":"Marcia"},"last_name___7844763b59c9491b69645b716220aad7":{"key":"last_name","val":"Stinson"},"ctct-instance":{"key":"ctct-instance","val":"1"},"list":"1243995469"}]] []
       [2020-07-25 09:19:54] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:08:54] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 504 [reason phrase] GATEWAY_TIMEOUT [] []
       [2020-07-27 17:08:57] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:09:03] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:09:03] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:09:24] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:09:28] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:11:15] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 504 [reason phrase] GATEWAY_TIMEOUT [] []
       [2020-07-27 17:12:33] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:14:42] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 504 [reason phrase] GATEWAY_TIMEOUT [] []
       [2020-07-27 17:15:27] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:26:31] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:26:31] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:26:31] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:26:31] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:32:21] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:32:42] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       [2020-07-27 17:33:31] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
       ```
   
 * Please let me know if the issues are in the debug or if they are something else.
   Thank you for looking into these issues.
    -  This topic was modified 5 years, 8 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
    -  This topic was modified 5 years, 8 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
      Reason: please use CODE button for code formatting
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconstant-contact-form-plugin-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/constant-contact-form-plugin-error/#post-13388288)
 * Good day [@cdmjessica](https://wordpress.org/support/users/cdmjessica/)
 * For the first one, I know we have changes coming regarding part of the issue 
   here, but we’re not quite ready for a release that should include those. Hopefully
   soon.
 * In the meantime, adding the following to your Customizer “Additional CSS” section
   should help out.
 *     ```
       .ctct-form-wrapper .ctct-form-field {
           padding-bottom: 0;
       }
       ```
   
 * Some of the fields in ours that are presently receiving unnecessary paragraph
   markup are also getting a bottom padding.
 * Regarding the log, it looks like it’s possible the account information requests
   were failing for a little while. Is the admin notice returning or has it stayed
   away since?
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/constant-contact-form-plugin-error/#post-13471090)
 * The extra space part should be more officially resolved once upgraded to 1.9.0
   as that release has fixes around hidden form fields.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Constant Contact Form Plugin Error’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/constant-contact-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/constant-contact-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/constant-contact-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/constant-contact-forms/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/constant-contact-form-plugin-error/#post-13471090)
 * Status: resolved