Support » Fixing WordPress » Console Error Menu Icon in Back office

  • Resolved goodigital



    I have a strange problem with the wordpress menu.
    In Appearance, Menus, when I want to add an icon to the menu, the panel that opens is all white.
    And I have this error in the console:

    Uncaught TypeError: Cannot read property 'get' of undefined
        at i.setMenuTabPanelAriaAttributes (media-views.min.js?ver=5.3.2:1)
        at p (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,svg-painter,wp-hooks,heartbeat,wp-auth-check,backbone,jquery-ui-position,thickbox,sh&load[chunk_1]=ortcode,wp-util,wp-backbone,media-models,wp-plupload&ver=5.3.2:251)
        at f (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,svg-painter,wp-hooks,heartbeat,wp-auth-check,backbone,jquery-ui-position,thickbox,sh&load[chunk_1]=ortcode,wp-util,wp-backbone,media-models,wp-plupload&ver=5.3.2:251)
        at l (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,svg-painter,wp-hooks,heartbeat,wp-auth-check,backbone,jquery-ui-position,thickbox,sh&load[chunk_1]=ortcode,wp-util,wp-backbone,media-models,wp-plupload&ver=5.3.2:251)
        at h.Collection.n.trigger (load-scripts.php?c=0&load[chunk_0]=hoverIntent,common,hoverintent-js,admin-bar,svg-painter,wp-hooks,heartbeat,wp-auth-check,backbone,jquery-ui-position,thickbox,sh&load[chunk_1]=ortcode,wp-util,wp-backbone,media-models,wp-plupload&ver=5.3.2:251)
        at i.<computed> [as trigger] (media-views.min.js?ver=5.3.2:1)
        at i.propagate (media-views.min.js?ver=5.3.2:1)
        at (media-views.min.js?ver=5.3.2:1)
        at i.<computed> [as open] (media-views.min.js?ver=5.3.2:1)
        at Object.pickIcon (admin.min.js?ver=1.0.0:1)

    I use the Oceanwp theme. I tried to go over a basic theme, the problem persists.

    Has anyone encountered this error?

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator bcworkz


    Did you also try deactivating all plugins when you tried a different theme? What theme was a “basic” theme that you tried? In particular, a caching or optimization plugins can sometimes cause strange errors like that.

    How are you adding icons to the menu? Is that a theme feature? The default menu UI doesn’t have a provision for icons, they are usually added via CSS.

    Be sure you are using the latest versions of your theme, WP, and plugins.

    Thread Starter goodigital



    The bug was solve after an update.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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