Title: consistent admin lockout
Last modified: December 6, 2016

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# consistent admin lockout

 *  [Trinity7](https://wordpress.org/support/users/trinity7/)
 * (@trinity7)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/consistent-admin-lockout/)
 * Guys, I like your product. It seems well-written and seems to perform quite well.
   The problem is that in the last week or so, I am getting locked out of the admin
   login page on the first login attempt, and this occurs on multiple websites using
   the same login credentials I have used from day one.
 * How do I get in? By clicking on the link in your warning email, which grants 
   access using the same login credentials I used upfront. This is a new issue, 
   as in recent. I think there was a recent Wordfence update, too.

Viewing 1 replies (of 1 total)

 *  [wfalaa](https://wordpress.org/support/users/wfalaa/)
 * (@wfalaa)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/consistent-admin-lockout/#post-8547335)
 * Hi trinity7,
    What was the reason for getting locked out? “this should be clearly
   written in the locked-out page you got”.
 * Also, maybe you don’t have “[How does Wordfence get IPs](https://docs.wordfence.com/en/Wordfence_options#How_does_Wordfence_get_IPs)”
   option set correctly, a good way to test this option is trying to reload your
   website in another browser window while not being logged in (let’s say a Chrome
   incognito window), then check “Live Traffic” log and make sure your IP address
   is being detected correctly there, if it’s not, then you need to re-configure“
   How does Wordfence get IPs” option depending on your server configuration.
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘consistent admin lockout’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [wfalaa](https://wordpress.org/support/users/wfalaa/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/consistent-admin-lockout/#post-8547335)
 * Status: not resolved