Consent not recording or saving

Hey, @ashishtiwari27!

Hi, when a user press or clicks on Reject All button, this rejection is not recording in the backend admin panel (but rest others are saved)

Even when clicking the “Reject All” button, the necessary cookies are still accepted, so the consent should still be recorded.

I’ve just tested it and couldn’t replicate the described behavior. Could you please provide the exact steps needed to reproduce the issue?

Further its user’s choice whether he want analytics or advertisement – he can uncheck that later. Why I give him unchecked?

Among others, consent must be freely given, must be granular (i.e. users must be able to consent to some cookies rather than others), and it must be unambigious.

According to GDPR Recital 32:

Consent should be given by a clear affirmative act establishing a freely given, specific, informed and unambiguous indication of the data subject’s agreement to the processing of personal data relating to him or her, such as by a written statement, including by electronic means, or an oral statement. This could include ticking a box when visiting an internet website, choosing technical settings for information society services or another statement or conduct which clearly indicates in this context the data subject’s acceptance of the proposed processing of his or her personal data. Silence, pre-ticked boxes or inactivity should not therefore constitute consent. Consent should cover all processing activities carried out for the same purpose or purposes. […]

GDPR Recital 32 (emphasis mine)

So, using a pre-ticked box won’t be enough to comply with the General Data Protection Regulation (GDPR).

how to make Analytics and Advertising checkboxes default ‘Yes’ enabled, as currently only strictly necessary box is enabled by default

Our plugin requires “Opt-in consent,” meaning users have to actively and explicitly agree to data collection and processing.

We could provide an option for “Opt-out consent” instead, which wouldn’t require users to provide explicit consent before their data is collected and processed. However, implementing this would necessitate more granular settings to allow for different consent modes—opt-in or opt-out—depending on users’ regions. Currently, our plugin doesn’t offer this feature.

I’ve opened an issue on the plugin’s GitHub repository to consider implementing that in a future iteration of the plugin. You can stay up-to-date on the progress of this feature, by checking #62.

(Because it impacts analytics)

If you’re using Google Analytics (GA), you could enable Google Consent Mode (GCM) which is going to use cookieless pings while consent is denied.

Hey, @ashishtiwari27!

As mentioned before, our support scope doesn’t include site-specific assistance.

However, I took a look at your website and it seems that the REST API has been disabled.

When our plugin sends a request to the POST /wp-json/pressidium-cookie-consent/v1/consent endpoint, your installation responds with a 401 Unauthorized error.

{
    "code": "rest_authentication_error",
    "message": "Sorry, you do not have permission to make REST API requests.",
    "data": {
        "status": 401
    }
}

I noticed that you’ve installed the “Perfmatters” plugin, which includes a “Disable REST API” option. It’s possible that either that plugin, or another third-party plugin, has disabled access to the REST API for non-logged in users.

This leads me to believe that the issue extends beyond just clicking the “Reject all” button, but rather, there are no consents being recorded for users who aren’t logged in.

Given that this appears to be an issue unique to your particular setup, I’ll mark this as resolved.

If you come across any other issues, feel free to create a new topic or open an issue on GitHub.