Support » Plugin: WP GDPR Compliance » Consent Bar Appears Every time

  • Hi guys,
    I have this problem:
    The consent bar keeps popping up most of the times when a user comes back, especially if you go from our blog to the main site and backward.
    I can see in the description of the Consent bos it says “Once their settings are saved the bar disappears for 365 days” which doesn’t happen in our case.

    Some help here?
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • paffas

    (@paffas)

    It seems like you are not pretty responsive guys.
    Is there anyone that can help.

    Plugin Author Van Ons

    (@van-ons)

    Hi @paffas,

    I’m sorry it took so long for us to respond to your issue. I see you use a separate WordPress installation for both the ‘normal’ site and the blog. As the domain name is equal for both the normal site and the blog (kanbanize.com), but the installation is different, the plugin doesn’t recognize the acceptance cookie, so it’s unset every time you visit the other of the two sites. I passed this problem on to our development team, so they can look for a fix in this situation.

    Kind regards,

    Van Ons

Viewing 2 replies - 1 through 2 (of 2 total)
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