Support » Plugin: Bounce Handler MailPoet 3 » connection test

  • Resolved wclune

    (@wclune)


    when testing the connection i get a message
    “The extension imap.so could not be loaded, please change your PHP configuration to enable it or use the pop3 method without imap extension” it is setup to use POP3 but still tries imap unless i am missing something

    This is not a shared server and the host is very willing to make changes if i know what they are..

    Thanks in Advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi, looks like your hosting has no imap.so extension installed. This is required PHP extension for this plugin.

    Thanks

    Thread Starter wclune

    (@wclune)

    looks like my server is running php7 not 5 in Debian 9 any idea how to make this work?

    Thread Starter wclune

    (@wclune)

    I finally found where to get the apache error log, hope this helps.
    Call to undefined function imap_timeout() in /home/marketing/public_html/wp-content/plugins/bounce-handler-mailpoet/includes/class-mailpoet-bounce-detect.php on line 73

    If imap_timeout() is undefined than php imap extension is not installed in your server. IMAP extension is must to run this plugin.

    Plugin Author ehsantikweb

    (@ehsantikweb)

    I hope that the problem was resolved in the new version.

Viewing 5 replies - 1 through 5 (of 5 total)
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