Title: Connection problem airbnb Last modified: March 21, 2022 --- # Connection problem airbnb * Resolved [Jan](https://wordpress.org/support/users/janataweb/) * (@janataweb) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/) * Hello, Connection problem I have a problem, I try to connect my airbnb page but the arrows keep spinning and the account does not connect. I tried from the wordpress plugin and also from the trustindex.io site but the problem is the same. Viewing 15 replies - 1 through 15 (of 31 total) 1 [2](https://wordpress.org/support/topic/connection-problem-airbnb/page/2/?output_format=md) [3](https://wordpress.org/support/topic/connection-problem-airbnb/page/3/?output_format=md) [→](https://wordpress.org/support/topic/connection-problem-airbnb/page/2/?output_format=md) * Plugin Support [Adam from Trustindex](https://wordpress.org/support/users/adam140299/) * (@adam140299) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15495139) * Hello [@janataweb](https://wordpress.org/support/users/janataweb/)! * Could you please send us more information about your widget? The following information are needed: – your website url, where widget is placed, if you could place it– the troubleshooting tab’s content from your widget settings (the code, where there is a copy to clipboard button) * Also we had some updates in our system, please try again with newest version of the plugin or in admin. * Thanks in advance, have a nice day! 🙂 * Adam, Trustindex * [thomashoutsma](https://wordpress.org/support/users/thomashoutsma/) * (@thomashoutsma) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15495244) * Same over here. * My airbnb room URL: [https://www.airbnb.nl/rooms/52184154](https://www.airbnb.nl/rooms/52184154) My website: [https://www.woonarkfriesland.nl/](https://www.woonarkfriesland.nl/) * Thread Starter [Jan](https://wordpress.org/support/users/janataweb/) * (@janataweb) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15495562) * Hello, * Thank for your answer. * My AirnB room is: [https://www.airbnb.fr/rooms/49441596](https://www.airbnb.fr/rooms/49441596) * My website is: [https://www.masdesrochers.com/#avis](https://www.masdesrochers.com/#avis) * I try by the admin on the website trustindex.io and the loader spinning but never find my room. * after lot a of try i my wrodpress admin i find my room but I have a message that informs me that I have no reviews on my Airbnb page, but yet I had 20 reviews on my AirBnB page * [athomase](https://wordpress.org/support/users/athomase/) * (@athomase) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15505958) * Hi Exact same problem here too with airbnb: * Airbnb: [https://www.airbnb.com/rooms/48633792](https://www.airbnb.com/rooms/48633792) * Website: [https://eppeltree.com/](https://eppeltree.com/) * Problem and behaviour is exact same as [@janataweb](https://wordpress.org/support/users/janataweb/) Also on trustindex.io the loader is spinning forever and on wordpress the widget says I have no reviews but there are 60+ * [daniele8808](https://wordpress.org/support/users/daniele8808/) * (@daniele8808) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15511291) * I’m having the same problem with a website we are developing. I tried to add this AirBnb link but is not working: * [https://www.airbnb.it/rooms/1395116?source_impression_id=p3_1648661076_BHmYj%2BFXEjStPSQW](https://www.airbnb.it/rooms/1395116?source_impression_id=p3_1648661076_BHmYj%2BFXEjStPSQW) The loader spin and the plugin doesn’t find the B&n and the reviews. * Daniele * [Joe Bloggs](https://wordpress.org/support/users/joe-bloggs/) * (@joe-bloggs) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15512125) * Exactly the same issue here [@adam140299](https://wordpress.org/support/users/adam140299/) * Everything was setup and working fine until I recently clicked the ‘Get my reviews’ button to download new reviews. I then got cURL error saying there are no reviews on my property and the widget stopped working showing error. * I reactivated the plugin, I then disconnected from my AirBnb property with the intention to reconnect. * Now I can’t reconnect the property, same issue as others above. Has anything changed in the latest plugin update? * Plugin Support [Adam from Trustindex](https://wordpress.org/support/users/adam140299/) * (@adam140299) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15513789) * Hello everyone! * We are working on this right now, there will be some updates on next days. * Thank you for your patience and have a nice day! * Adam Trustindex * [Israel Umaña Sedó](https://wordpress.org/support/users/esreal/) * (@esreal) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15518533) * Same issue here, I’m writing this message to be notified when this is solved. Thanks! * [smoccia](https://wordpress.org/support/users/smoccia/) * (@smoccia) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15548775) * Same problem. It seems that it no longer support localized .it addresses airbnb. it, it just wants airbnb.com but still does not download the reviews. I am waiting for a solution. Thanks * Thread Starter [Jan](https://wordpress.org/support/users/janataweb/) * (@janataweb) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15561436) * Hello, * Now i have a message “Please add your URL again: this is not a valid Airbnb page.” * but it is the good URL page * Now the problem has persisted for several weeks and is still unresolved. when are you going to update the plugin and solve the problem please? * [ctrealisations](https://wordpress.org/support/users/ctrealisations/) * (@ctrealisations) * [4 years, 6 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15562136) * Same problem here. Here is the script response when i set the room Url : Got 403 http code (by proxy:[http://3.26.152.250/proxy.php](http://3.26.152.250/proxy.php)) * Please, help us ! * [raulduranphoto](https://wordpress.org/support/users/raulduranphoto/) * (@raulduranphoto) * [4 years, 5 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15569069) * Ok, so I see I am not the only one. I have the same issue. I am trying to connect my Airbnb Experience. * Airbnb: [https://www.airbnb.com/experiences/707885](https://www.airbnb.com/experiences/707885) * Web: [https://raulduranphoto.com/](https://raulduranphoto.com/) * [castelgite](https://wordpress.org/support/users/castelgite/) * (@castelgite) * [4 years, 5 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15569646) * Hello Same problem * My airbnb room URL: [https://www.airbnb.fr/rooms/607618315249821037](https://www.airbnb.fr/rooms/607618315249821037) or [https://airbnb.com/h/castel-gite-lelude](https://airbnb.com/h/castel-gite-lelude) My website: [http://castel-gite-lelude.fr/](http://castel-gite-lelude.fr/) * Thanks * [Joe Bloggs](https://wordpress.org/support/users/joe-bloggs/) * (@joe-bloggs) * [4 years, 5 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15580814) * [@adam140299](https://wordpress.org/support/users/adam140299/) has this issue been fixed in the latest version 8.4? Safe to update? * Thread Starter [Jan](https://wordpress.org/support/users/janataweb/) * (@janataweb) * [4 years, 5 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/#post-15581271) * hello, * Despite having updated the plugin to version 8.4 The problem remains the same. I try to add my airbnb url but the spinner spins constantly and it doesn’t work. * in the same way on the admin trusindex.io I always have the message “Please add your URL again: this is not a valid Airbnb page.” * When do you think you will fix the problem, the problem has persisted for several weeks and no solution seems to work. * my airbnb url: [https://www.airbnb.fr/rooms/49441596](https://www.airbnb.fr/rooms/49441596) myebsite: [https://www.masdesrochers.com](https://www.masdesrochers.com) Viewing 15 replies - 1 through 15 (of 31 total) 1 [2](https://wordpress.org/support/topic/connection-problem-airbnb/page/2/?output_format=md) [3](https://wordpress.org/support/topic/connection-problem-airbnb/page/3/?output_format=md) [→](https://wordpress.org/support/topic/connection-problem-airbnb/page/2/?output_format=md) The topic ‘Connection problem airbnb’ is closed to new replies. * ![](https://ps.w.org/review-widgets-for-airbnb/assets/icon-256x256.png?rev=2816271) * [Widgets for Airbnb Reviews](https://wordpress.org/plugins/review-widgets-for-airbnb/) * [Frequently Asked Questions](https://wordpress.org/plugins/review-widgets-for-airbnb/#faq) * [Support Threads](https://wordpress.org/support/plugin/review-widgets-for-airbnb/) * [Active Topics](https://wordpress.org/support/plugin/review-widgets-for-airbnb/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/review-widgets-for-airbnb/unresolved/) * [Reviews](https://wordpress.org/support/plugin/review-widgets-for-airbnb/reviews/) * 31 replies * 14 participants * Last reply from: [Lídia from Trustindex](https://wordpress.org/support/users/liditrudex/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/connection-problem-airbnb/page/3/#post-15743905) * Status: resolved